A Plus Japanese Auto Repair / San Carlos, California

Rating: ★★★★

Auto Repair & Service

Address: 780 Industrial Rd, San-Carlos

Postal code: 94070

Phone: (650) 542-7649

E-mail: aplusjapaneseauto@gmail.com

This San Carlos Auto Repair shop is the best. They have been repairing my Honda Accord and my wife`s Acura MDX for about 4 years. We used to go to the dealership and then met one of the owner`s, Eric at a San Carlos Chamber event. He was pleasant guy and thought we would give a local repair shop a shot. I am happy we did. I have always found that they are honest and fair priced. I like that they send out photos wi... view moreth their recommendations, although I trust them with the repairs and it is still interesting to see what I am paying for. I highly recommend if you need auto repair to go check out A+ Japanese Auto Repair.

SanCarlosAutoRepair / 5/14/2013

these guys rock. i took a vehicle i had just purchased to them for a complete inspection and they were great. i felt very comfortable with the service consultants (rob and steve). everything was explained to me in a way that i could understand and they even gave me a tour of the shop. this is not your typical auto repair shop. it`s really nice and clean and very professional. all in all i had a great experience ... view moreand i will be going back to them for any maintenance and repairs i may need. ladies, they are in with askpatty...check them out! ; )

ladytiger13 / 4/3/2009

I had a really good experience bringing our honda in for a service. The staff here is very courteous and knows honda cars very well. I checked around after getting a call from rob as this was my first time here. The prices he gave me were fair and even a little on the low side which was great!
My car was finished with the service and brake repairs at the time they promised. They did a great job explaining thi... view morengs to me so I could understand them and I am glad I found this auto shop. I would recommend them if you are looking for a place to bring your honda.

mlguchi / 1/5/2009

This is a great place to have your car serviced. I brought my subaru in for the first time 3 months ago and did a factory recommended service. I was very impressed with customer service experience. I really dispise taking my subaru to the dealership for service because the customer service is poor. Anyways, fast forward 3 months and I got a post card in the mail reminding me I am due for an oil change. I also go... view moret a follow up call from one the gentleman I worked with at the facility originally to set up an appointment for this. I would have to say that I feel that I am in good hands when I get a reminder call for something as simple as an oil change. I took the car in yesterday for the oil change and again was treated really well. I would highly recommend this shop to anyone that is looking for an alternative to the dealer. Aslo, it was nice that they have local shuttle service that made my day a normal day considering i didnt have to do a lot of cordinating with co-workers to get to and from. this is a really well run and professional family owned business

horylarry / 10/15/2008

I had a severe oil leak in my car due to a prior accident. The car spent 2 months at another auto body shop for repair, yet they seemed to miss a huge puncture in a valve. I took it to A+ on a recommendation. I`m so happy that I took their word for it! Not only were they able to spot the problem in literally secongs, but everybody was amazingly friendly and went out of their way to take care of things that weren`... view moret even their problem (working with insurance to get them to cover the repairs). When explaining the work, they put it into friendly terms so I could understand. They worked fast and did all the repairs correctly. I haven`t had any problems since! Thanks A+!!

Blackxkityxc / 4/24/2008

i was told that i needed certain repairs or maintenance on the car..$5,000 for an ABS (automatic braking system)..which was more than the car was worth...We had moved to a part of town where the car had to be parked at a very deep incline. nose down. which for some strange reason activated the ABS light on the console. I was told to have the ABS flushed which cost 2 - 3 hundred dollars..

Several days later ... view morethe light came on again..so much for those hundreds of dollars...i later found that one CAN live w/o an ABS ..since the car is equipped with your standard braking system..when i came back and stated this..they agreed..but i didn`t get my money back for the flush...

I had a hunch later, and finally found a flat area in the neighborhood to park our car..guess what? no more ABS light coming on the console..

i was also given a list of items that needed to repaired on the car for maintenance purposes. Which came out to about $700+...i took that list to jiffy lube, and kragen and had all of these items repaired, and taken care of at home, for 1/4 of the price..one of the items was a rear window brake light that ""should be fixed""...for about $25.00... the guys at JiffyLube replaced it for only $6.00.

Transmission fluid flush for about $95.00...Kragen did it for $60.00.

i understand you get what you pay for..and in some instances - you don`t!

femmemuscle / 4/12/2008

Finding a mechanic you can completely trust is a rare thing. I came here based on the reviews of members of the San Carlos mothers club, first to get my brakes fixed and to deal with a chirpy sound coming from my engine. They fixed the brakes that needed it, didn`t mess with the ones they said could go another 10k miles, and fixed the chirping problem for free. Next, my wife`s car`s oxygen sensor crapped out (co... view morenveyed to us as a cryptic yellow light on the display). A+ Japanese Auto diagnosed the problem, but then told us to go to the dealership to fix it since it was under warranty and we could get it done for free. Wow. Finally, my car was making a grindy noise (they actually wrote it down in the prelim eval as `Customer describes noise as RRRrrrr`) so I took it down to A+ Japanese Auto and it was fixed half a day later. The thing I love about A+ Japanese Auto is that they have your interests in mind when they recommend work. They`ll tell you what needs to be done now, what can wait and can even triage work if you can`t afford everything. If you go that route, they`ll offer to try and fix your semi broken parts instead of just replacing them to save you money. I never got that predatory establishment vibe here like I do with some other places like the dealership where they just seem to do random extra work to make more money, and that`s what really matters with a mechanic

rlarson / 3/18/2008

I`m surprised by all these good reviews. Maybe I just got ""lucky"". Maybe you`ll get ""lucky"" too.

I took my Toyota Camry in for service and A+ told me my front shocks were in critical need of replacement. I said fine and they did the work. While driving it home I heard a really bad knocking sound. Brought it back the next day and they told me they had accidentally put the part in backwards. Don`t they test ... view moredrive their repairs???? A+ took my car for another day and ""fixed"" the problem. After another test-drive, there was still an issue, although more subtle. I drove it with the service guy and he didn`t feel there was a problem. I couldn`t waste any more time wasted with these guys, so I decided to live with it thinking I was just hyper-sensitive. Today I take in my car for the rear strut replacement and the guy(at Precision in RWC) informs me that one of the front struts has been installed incorrectly. So after multiple attempts A+ still blew it...A+ has set a new standard for INCOMPETENCE!!!

jasondu ah / 9/25/2007

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