Cologne Auto Body / Redwood City, California
Rating: ★★★
29 years in Business
Automobile Body Repairing & Painting
Address: 1250 Old County Rd, Redwood-City
Postal code: 94002
Phone: (650) 591-2050
Ozone Glass, take care of it!? ?
Local and Snowbird Vehicle Maintanence Services of the Coachella Valley. Preventative services to meet any budget. Full Automotive Detail and Accessory Services. Pickup and delivery within the Coachella Valley. Caring for your vehicle, is our Specialty!
Categories:
Automobile Body Repairing & Painting
Open hours:
9am - 6pm M-F
Reviews:
Excellent Customer Service & That Persona Touch
Dissillussioned by car shop estimating, I was shocked when Cologne Auto Body shop treated my like Royalty from the first minute I arrived. In a time where Customer Service is dead, they went above & beyond. Not only did I get a good deal, but they bent over backwards to accommodate my smallest request. They made me feel like an old friend and I know they really to appreciate my business. Dieter & Jim are very prof... view moreessional and personable. Very gratefully yours, Wilma
Wilma Sekely / 7/16/2010
Great work!
I was referred to Cologne Auto Body by the dealer who sold me my Acura. I have had work done there several times. Each time, they stuck to their estimate in both time and money. The jobs they did after two major crunches, front and back, were amazing. Dieter told me exactly what needed to be done, and specifically HOW it was done. I appreciate this level of detail. Dieter and William are honest and polite. I highly r... view moreecommend this body shop.
catsrs13 / 2/8/2010
Bad service, misleading estimate...
My five day estimate is going on almost a month at this point and my car is together but still missing a part and still requires some `fit and finish` before the job can be considered complete. After my five day estimate turned into an eleven day project I was able to take my car home again. There is still a missing part and the rush job they did to get my vehicle back to me still requires `fit and finish`. Dieter te... view morells me that he can maybe have it all done in another month. Seriously? He should have told me that instead of `five days` when I was shopping around.
At this rate it will be February before my car is completely back together. Cologne Auto Body came as a recommendation from my insurance company however I am reporting my lousy service to that insurance company once the job is finally done, whenever that actually happens.
Perhaps I`ll feel better and upgrade my review after Dieter `wows` me with great follow up service however I`m not holding my breath.
At this rate it will be February before my car is completely back together. Cologne Auto Body came as a recommendation from my insurance company however I am reporting my lousy service to that insurance company once the job is finally done, whenever that actually happens.
Perhaps I`ll feel better and upgrade my review after Dieter `wows` me with great follow up service however I`m not holding my breath.
LF2 / 1/13/2010