Royal Motors / Rancho Santa Margarita, California

Rating: ★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 23061 Antonio Pkwy, Rancho-Santa-Margarita

Postal code: 92688

Phone: (949) 888-8400

Quality Automotive Parts, Service and Repairs.

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Reviews:

Great Service, very happy!

Finally got fed up with dealer pricing and was searching for a good independent Mercedes repair shop. Used yellow pages.com to find Royal Motors, went to their website and sent an email inquiry about my repair. Got an email back the same day from Martin who said they could get me in early the next day. It only took about 45 minutes, they got the part installed, charged me a very fair price... I highly recommend Roya... view morel Motors.

MikeS2010 / 3/23/2010

AVOID AT ALL COST! Horrible service and horrible business ethics (read below)

I took my 2000 328ci into Royal for service to replace my calipers. After being told that my calipers were bad (which I expected), I was informed that the cylinders on my cooling fan needed to be replaced eventually but not an immediate concern. A long story short, they didn`t put one of the cylinders back on correctly which caused my fan belt to tear off and my car to overheat, ultimately blowing the radiator. After... view more a tow back to their shop, they denied any wrong doing, they told me they were going bad and it would be about 2K to repair. The fan belt tore off about 250 feet from their office and I only live 1 mile away so I was under the assumption that I might have driven over something since the car didn`t overheat immediately. Is this an isolated incident, maybe? However, I have been told by every mechanic at the BMW services centers in OC to beware of this company. GOOD LUCK!

AnonymousDriver / 7/7/2008