Find or Sell Used Cars, Trucks, and SUVs in USA

Pep Boys Auto Parts & Service / Graton, California

Rating: ★
Automobile Parts & Supplies, Automobile Accessories, Tire Dealers
Address: 4805 Redwood Dr, Graton
Postal code: 94928
Phone: (707) 588-0799
E-mail: contactus@pepboys.com

Pep Boys Does Everything For Less

Pep Boys retail and service location, including Speed Shop, with a wide range of car parts and accessories, performance parts, auto repair services, oil changes, tires and state-required inspections.

Reviews:

Terrible Service. I mean NO SERVICE at all!
I went into Pep Boys on a Saturday night about 7:25pm on 9-25-10 They are open till 8:00pm. I had a tire in my trunk with a bad valve stem. All they had to do was to break the tire bead, install a new valve stem, and air up the tire. That`s all. The service Manager there said ""No"". Then he told me it would take about thirty minutes to complete that itty bitty simple operation.
I work at a tire shop and know 1... view more00% for a fact that it does not take more than FOUR MINUTES to complete! Unfortunately I was not near my work and were closed. So much for driving to San Francisco that night to see some friends.
They have no compassion or loyalty to their customers! They had three guys working too. 3 guys working for 35 minutes each. That is 105 minutes total. You mean to tell me they couldn`t pull one guy off sweeping detail for LESS THAN five minutes to replace a valve stem on a litttle 185/70R14 tire??
To me it shows they just flat out DO NOT care about their customers. Then the Service Manager asks if I would like to set up an appointment for the next day. I would have to make an appointment for about FOURTEEN HOURS later for a four minute job?? When he told me the process of replacing a valve stem on a 185/70R14 tire that is not even mounted on the vehicle would take about 30 minutes I knew that either he is not telling the truth or that he and / or his crew is totally incompetent.
Well.... that is my experience with Pep Boys at 4805 Redwood Dr. in Rohnert Park and my opinion of them.
Good luckto anybody that decides to go there. I absolutely deffinitely WOULD NOT recomend them to anybody EVER!!
I wish I could rate them with LESS THAN one star but it is not available and you have to put at least one star to get your rating published.
Sonoma Coma / 9/26/2010

Other Auto Services in California

Kragen Auto Parts

Automobile Parts & Supplies, Automobile Accessories
Address: 1210 W Beverly Blvd, Commerce
Phone: (323) 838-8522

Rivera Auto Repair

Auto Repair & Service
Address: 111 Howell Mountain Rd, Kenwood
Phone: (707) 965-2833

Auto Use-Car Inc.

Used Car Dealers
Address: 9640 Garvey Ave, Alhambra
Phone: (626) 579-2222

Bennys Auto Sales

New Car Dealers, Used Car Dealers, Wholesale Used Car Dealers
Address: 2006 W Olive Ave, Ducor
Phone: (559) 788-2277

Auto Body Professionals

Automobile Body Repairing & Painting
Address: 941 Fairway Dr, Hacienda-Heights
Phone: (909) 595-0565

J & S Transmission Service ★★★★★

Automobile Parts & Supplies, Auto Transmission
Address: 4445 W Imperial Hwy, Lawndale
Phone: (310) 671-9616