O`Donnell Buick / El Monte, California

Rating: ★

New Car Dealers, Used Car Dealers

Address: 100 S San Gabriel Blvd, El-Monte

Postal code: 91776

Phone: (866) 595-6470

For over 72 years, where the valley shops for value

Award winning heritage for over 72 years. Multiple winner of GM`s Mark Of Excellence for both Chevrolet and Buick. The only AAA approved and recommended chevrolet and Buick dealer in the Valley. A staff of sales and service professionals dedicated to getting you the right vehicle at your price. Community based dealer with no high automall or freeway prices. A hassle free shopping enviornment 365 days a year. O"Donnell chevrolet-Buick...............simply the best

Reviews:

My family has been buying cars...

My family has been buying cars and trucks from O`Donnell Buick for over 25 years. I just want to stress how disappointed I am in their service department. They need a serious course in customer service. They have no reguard for their customers time and loyalty. I have spent so much time bringing my Suburban in for repairs and being the one calling to find out when the repairs will done and getting vague predictions. ... view moreThe have no reguard for the customers time and the repairs have been done in a unsatisfactory manner

MaPeters / 10/3/2011

Get your ANYWHERE ELSE but here

I bought a used car from these people. Battery would not hold a charge but, they said the battery was good. After I replaced the battery --no more priblem. I`m a man and don`t use the vanity mirror. It was a little over a month after i bought the car before my girlfriend wanted to use the vanity mirror and found that it was shattered. The sales manager said that too much time had passed so he wouldn`t do anything ab... view moreout it. They are very, very friendly until the sale is made. Afterwards you stand a better chance of getting customer service from the corner mugger.

hdrider39 / 1/25/2011

Don`t go here alone for repairs if you`re over 70yrs

If I could give these guys less than 1 star I would. My 70 year old parent went to them erroneously believing a dealership could be trusted. The written estimate was around $150 for a simple maintenance repair. The resulting final bill was for $600. Unbelievable!! After reading the previous reviewer`s experience it sounds like there are some greedy, lazy people working or managing this dealership right now. B... view moreeware! O`Donnell, are you really so greedy that taking advantage of 70 year old`s is how you want run your business??

Sparki / 10/19/2010

Horrible service

Took my car in to get checked on 2 things covered under warranty. Tech said my vehicle was fine however as I was driving from he shop my brakes continued to make a loud schreeching sound which worried me. I took my vehicle to another dealership where they said it was critical that my breaks be fixed immediately. I called O`Donnell service manager regarding my experience and he replied, "My techs are good, sorry for w... view morehat happened but we found nothing wrong with your vehicle" Also, the cashier is the most rudest unprofessional person I`ve seen.

jose1576 / 11/14/2007