Innovative Auto Collision / Downey, California

Rating: ★

Automobile Body Repairing & Painting

Address: 4061 S Broadway, Downey

Postal code: 90037

Phone: (323) 231-2477

E-mail: janet@innovative-autocollision.com

Need Brake? Service? We have great prices with LIFETIME WARRANTY on parts.

Located in Sunnyvale, California we have serviced and repaired hundreds of thousands of Japanese vehicles since we ve started the family run business back in 1975. We are in an industry as a whole which has gone through many technical advances and it s not an overstatement to say that the care for the Honda, Acura, Toyota, Lexus, Scion, Infiniti & Nissan vehicles has become a science. Our professionally trained technicians (who for the most part have been with us for over 24 years each) have grown along with the technology changes every step of the way over the years.

Reviews:

WE CARRY.... Replacement parts for all types of vehicle , bumpers, grilles, fenders, mirrors, radiators, head lights , tail lights, door handles, and a lot more. WE OFFER THE BEST PRICES IN THE BUSINESS!!! GIVE US A CALL: (323)923-0325 >Friendly customer service >SE HABLA ESPANOL

chris.diy / 9/19/2013

Avoid this place at all costs

My car was not ready when they said. (This happened 4 times) After a few months i noticed cracks in my paint. I took it back and they painted on top of the cracks which only made it worse. They then refused to properly fix it nor give me a refund. I was told that i needed to take my car somewhere else because they ""couldnt"" do anything for me. I was also told that i could ""do what you need to do, but were no... view moret doing it.""
Everything about this place is bad! I was only provided with rude and ignorant customer service, very poor job quality, they didnt meet their own deadlines and cared less about me and my time.
Word to the wise; You are better off staying far away from this place! If you are already there, dont pay them! You`ll just end up with bad service and a battle for a refund. I am still battling with rude ""owner"" Rosa who`s the main one providing the rudeness and ignorance. Her brother Richard, will be sure to provide the poor job quality.

out4aktion / 6/12/2008

Terrible customer service

I`m never going to this place again. The front desk woman named Rosie was unbelieveably rude. Yes, I understand that delays happen, but please do not give me attitude while you`re relaying bad news. It`s unprofessional and uncalled for. She orginally said that it`ll take 2 days to get hood and bumper replaced. It ended up taking 5. Yes, 5 days doesn`t sound like a big deal, but it is if you live in OC. It becomes a b... view moreig deal when you drive all the way to LA on a Saturday morning only to find that it isn`t ready. It becomes a big deal when she tells you to come back Monday morning and you do---skipping work the process---to find that it`s STILL NOT DONE *AND* to have the shop girl give you attitude in the process. I`m sorry, no. Never again.

leclairet / 8/21/2007