Ramona Tire & Automotive Service Centers / Coachella, California

Rating: ★★★★★

Auto Repair & Service, Tire Dealers

Address: 42150 Jackson Street, Coachella

Postal code: 92203

Phone: (760) 347-8045

Expert Technicians & Comprehensive Service. Find A Location Near You.

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Reviews:

Wow, what can I say. This is the best auto shop establishment I have ever had the pleasure of working with, bar none. We were traveling from Tucson to Whittier on a Friday when Nissan Frontier broke down in Desert Center with a hard to diagnose problem of hopping when accelerating over 40 mph. When I called some shops in Indio to have the car towed the staff at Ramona Tire & Automotive were very excited to rec... view moreeive me when 3 others said they were too busy to help. We had the truck towed to the shop and the mechanic, Stefan, immediately set to work reproducing the problem and troubleshooting. Based on the symptoms and the OBD codes they suggested we replace the knock sensor. I was worried we would have to continue our trip into Whittier without the truck and the compound the problem they would not be open on Sunday when we came back through. The shop manager, Nick, promised to stay after hours to resolve our issue and get us back on the road. The shop normally closed at 6pm and they stayed open until 8:30p to replace the sensor. As it turned out the sensor was not the issue and rather then tell me it was my problem to solve, Nick and Stefan got us to the Airport in Palm Springs to get a rental car and get the job finished in the morning. The next morning they had solved the problem which turned out to be the Distributor assembly. Since my appointment did not let out until 5pm and the shop closed at 5pm and they are not open on Sunday, I was worried about getting the car back. Nick stayed open until 8:30pm again to turn the truck over to us and accept the rental car return. When I went to pay the bill, Nick had also worked with me to reduce many of the costs based on the first diagnosis not working out as we had hoped. A truly GREAT experience. Never have I felt like I was treated with more respect and honest care for my welfare and plans than at Ramona Tire and Automotive. If they were any closer to Tucson I would switch to them for all of my automotive needs and will be looking to them for all my on the road needs when traveling in the area. My most sincere and heart felt thanks to you Nick, Stefan, and the rest of the crew.

kiley.hyatt / 3/26/2013