Autowest Honda-Roseville / Carmichael, California
Rating: ★★★★
3 years in Business
New Car Dealers, Used Car Dealers
Address: 500 Automall Dr, Carmichael
Postal code: 95661
Phone: (866) 305-9371
E-mail: directorylistings@autonation.com
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Categories:
New Car Dealers, Used Car Dealers
Payment:
discover, amex, master card, check, visa
Services/Product offered:
Car Rentals
Rental Cars
Shuttle Service
Rental Cars
Shuttle Service
Neighborhoods:
Lead Hill
Open hours:
SALES HOURS: MON-SAT 8:30AM-10:00PM SUN 9:00AM-10:00PM SERVICE HOURS: MON-FRI 7:00AM-6:30PM SAT 7:30
Brands:
Bmw, Honda
Languages:
English, Spanish
Reviews:
Internet Quote
Technology is awesome. I sent an internet quote request to four Honda dealers in the Sacramento Area. Although Autowest Honda-Roseville wasn`t the least expensive at first, they matched the lowest price plus took another $300 off to make it work my while. We arrived at the dealership and they stood behind their quote, (which was $1,200 below the so called dealers invoice), We received a great price on a 2012 Hond... view morea Civic. No haggling over price or spending numerous hours at the dealership. Great Customer Service, thanks Garry.
Geoci257 / 1/25/2012
HAPPY CUSTOMER! THANK YOU SO MUCH
Got my Christmas gift early. After nearly 6 months of researching and price comparisons via the internet and phone calls. We went to Autowest Honda. The sales person was very knowledgeable and extremely helpful.
It had been nearly 8 years since I purchased a new vehicle. Our sales person was very pleasant and didn`t seem to mind my 100 questions (or more). Thank you Autowest Honda for making this a great experien... view morece from the beginning to the end. Will definately recommend Autowest Honda to all.
It had been nearly 8 years since I purchased a new vehicle. Our sales person was very pleasant and didn`t seem to mind my 100 questions (or more). Thank you Autowest Honda for making this a great experien... view morece from the beginning to the end. Will definately recommend Autowest Honda to all.
HEsparazan / 11/19/2011
My long 6 months experience buying a car with this dealer
The young salesman named N**K is a very nice guy. Good to work with. very Friendly.
The finance department guy named S**NY is a very good, responsible guy too! He helped me at the last 2 of the 6 month to try resolve my problem.
The finance manager, or actually the manager, named B***Y C**K - DON`T deal with him at all - He is very unhelpful, never return my call. I even stopped by (I live in SF), give him a fa... view morece to face question and compliant - Never return with solution.
My problem with this dealership is more to a DMV problem. I got my used car from them last week of June 2009. I just got my plate without the renewal letter today (January 23rd, 2010) with my deadline to renewal on the 28th.
I had been waiting for around 3 months and started to worry about the plate..called and was told to wait as California DMV is slow.
at December of 2009, I started to be angry about the situation and started to call every week, while the guy S**NY was very helpful to try get me the plate...
Then, I guess because of the holiday schedule, no one return my call...until 1/2/2010 I stopped by suddenly to see them, tried to find out what had happened....Then I met with B***Y C**K again - Then I found out my registration will be due 1/28/2010 and he promised me to find out what had happened and will give me a call.....
2 weeks - nothing. I called and ask for S**NY, this time he managed to finally give me the phone number to the person, C********NE who handle the dealership DMV paper work. (by the way, they are sharing one team for all the AUTO Nation dealership at Roseville)
I called this lady - she told me the reason about the plate, which I accepted the reason, but keep asking about the registration as I told her that if I am not going to receive my renewal, I will have to spend at least an hour line up at local DMV. She told me that fee should have been paid and will find out if I have to pay more and give me a call back - she never call back.
Not until I called her again a two days ago she then told me I will have to pay the fee, and I should receive the renewal letter with the plate together, right before the due day of 1/28/10 - NOT TRUE.
Today, 1/23/10, I received the plate, NOT the renewal.
I have been buying very good used car for almost 10 years now - THIS HAS BEEN THE WORSE experiences.
Unless you really want to buy cars from them, I will highly NOT recommend their so called ""Service"".
simonywong / 1/23/2010