Razzari Dodge Chrysler / Atwater, California

Rating: ★

Auto Repair & Service, New Car Dealers

Address: 1234 Auto Center Dr, Atwater

Postal code: 95340

Phone: (209) 722-7407

My Money. My Choice. My Meineke. ?®

We specialize in the following: * Auto Service & Repair * Scheduled Auto * Maintenance Fleet Service * Online Coupons * Customer Service * Car & Truck Repair Financing and Emergency Services Available

Reviews:

Razzari Service Department

My 2007 town and country van with 22k miles on it begins to make a high pitched whining noise at times. I took it down to R.M. at the Razzari service center, Merced Ca. on a Friday. There I was told they had no problems having a look at my vehicle. The first time they had found nothing wrong with it, which costed me a whole day without my van. I took my van and experienced the same problem. The following Friday, I dr... view moreove the van to the dealer ship and told them I was still experiencing the same problem. So I left the van for another Friday. Later that evening, I pick up my van where according to them there wasn`t anything wrong, but if it the noise appears bring the van so they could identify a problem. The next time the noise had appeared, which wasn`t very long, I pulled off the freeway and took it down. They decided that they were going to look into the transmission for being the potential cause of problem. By the way everytime I have went there I`ve been told I need an air filter or some kind of service. I arrange to leave my van there on Friday and Saturday that week. My transmission didn`t have any trouble codes and was fine. I took my van with fustration. Again the noise appeared, I went and told them that I do not have the time to be going down there every Friday. I said look the van`s making the same noise. He calls his service tech out from the back, at this point I move my steering wheel and show them how the noise increases when I move it, but I`m not a mechanic. He asked if I could leave the van, oh yeah I also need A wheel alignment and, the week before that I needed an oil change. Not on Easter weekend, so the following Friday, I took my van in first thing in the morning my van was checked in later that day R.M. calls and talks to my wife. He lets her know that the power steering pump is bad. The parts are on order, but they won`t be there till Tuesday of next week also my front brakes are metal to metal, (which I hadn`t heard them make any noise or grind at all but I guess i`m not a mechanic) so he can`t let his tech drive the van to test the power steering pump. The The front brakes with installation run about $269.00. I call R.M. and I ask him about what`s going on he tells me what he told my wife? I told him that I wasn`t convinced that my brakes were as bad as he was making it sound. He told me he could take the price down to about $242.00. Then he gave me the option of just changing out the brake shoes. I told him that it would defeat the purpose to just change out the brake shoes. He paused for a second and said "well yeah" . I`m stuck without my van for five days possibly six. I think that the what`s most frustrating is that I`ve always had older cars with problems. When my wife and I decided to buy this Van brand new we had two things in mind American Made & Reliability. Next time, I`ll buy A Honda or Toyota for sure. I need a reliable vehicle for my family. Thank you for your time.

junebugg / 4/19/2009

Service Dept

Their service department can do a whole lot better. I took the car that i bought not even a month ago in because the check engine light came on, and they reset it, but it came right back on, i took it in 3 times for this issue. Finally, they had to flash the computer, but wouldnt this be part of the all systems check they told me 2x they did the first time?

mtgascon / 1/15/2008