Walker`s Service Ctr / Fayetteville, Arkansas

Rating: ★

Automobile Parts & Supplies, Auto Transmission

Address: 2020 Creekview, Fayetteville

Postal code: 72704

Phone: (479) 973-9343

Shop Online, Find Store Locations, Service & More!

Your Conway NAPA carries a wide range of parts for cars and trucks, tools and equipment, as well as hard to find items for heavy duty, marine, farming and agriculture. Stop in today.

Categories:

Auto Transmission, Automobile Parts & Supplies

Services/Product offered:

Transmissions

Open hours:

No info

Reviews:

At 8:30 12-21-11 I got a call ...

At 8:30 12-21-11 I got a call from John 479-973-9343. (I thought to myself, WOW they should did get it diagnosed fast. Since they just opened at 8am) John told me that he looked at it and I had a bad wire because of a CB and some accent lights that were installed in the dash. That caused the wire to go bad that leads to the starter. He said they replaced the wire and the starter now has power but just clicks. (keep i... view moren mind, it has always done this to me. It has always been corroded battery cables.) He said that he knows for sure that the starter is bad. (I thought to myself, WOW I brought it in for a tranny leak and now they are saying my truck wont start. It started fine for them during their test drive and tranny service but now it wont start to pull it out of their shop bay?!?!) I told John 479-973-9343 of Walkers Service Center 2020 Creekview Dr Fayetteville AR. Don`t worry about replacing my starter. Just button up my truck and I will have a tow truck come and get it. I told him that I thought it was funny that I brought my truck in there for a transmission leak and now my truck wont start and needs a starter. I said that I also thought it was funny that it started fine to do the transmission service but now when he tries to pull it out of the shop it wont start. He said to me: "what do you do for a living?" (none of his business but I humored him!) I said: "I`m a recruiter." He said:"are you good at your job?" I said: "yes of course." He said: "good, so am I. You leave the mechanic work to me." Then he said: "you know what, I won`t charge you for a thing. Just tell me where you want it towed and I will tow it there." Then he hung up on me. I waited about an hour to cool off before calling him back. I talked to the receptionist and told her, to tell John that I was sorry for being rude to John and tell him to do what ever he needs to do to the truck. She said: "Ok I`ll tell him." Before I could put my phone down John called me. I told him I was sorry for being rude with him and he`s the mechanic. I told him to do what ever he needed to do to my truck. He said that you for my apology. Then told me he`s not touching my truck. Where do I want it towed. I told him to tow it to my regular mechanic. This is the shadiest Mechanic shop I have ever seen. I would not recommend them to anyone. They will just try to up sell you to something that you don`t need. They were trying to gouge me for over $500 in repairs that I didn`t need right before Christmas. SHADY UN HONEST people. So got my truck to my mechanic, Guess what they had disconnected an ignition wire under my dash so that my starter would not engage. SHADY!!

customer / 2/10/2012