Fast Lane Performance Ctr / Prescott Valley, Arizona

Rating: ★

Automobile Parts & Supplies, Automobile Racing & Sports Cars, Automobile Accessories

Address: 6387 E Copper Hill Dr, Prescott-Valley

Postal code: 86314

Phone: (928) 772-3983

Quality Automotive Parts, Service and Repairs.

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Reviews:

Fast Lane Performance is THE WORST PLACE TO TAKE YOUR CAR! I thought Kirby Auto was bad, Fast Lane is WORSE!!! The owner Dan, bucks like he is some genius because he has 3 degrees from Embry Riddle. Why on earth would someone with 3 degrees from there work as a grease monkey? He installs parts you don`t need, charges you diagnostic time for HIS mis-diagnosis. You end up having to bring your car back in over and over ... view morefor him to finally fix the problem which is pennies on the dollar for what he initially replaced. Then he said all these other things had to be broken to see what was really the problem, just to then say that without the other parts "fixed" he would never have found the root of the problem. Also, there is some drugged up blonde hair bimbo working there who probably would die if she ever learned how to smile, then some other guy who looks like he worships the ground Dan walks on. Pathedic! Years ago I enjoyed taking my car there because there was a very knowledgable woman with red hair who ran the office. She made my visit a delight. I was sad to hear she no longer worked there, but I still continued to go. Ever since she left the whole place has went to hell and Dan now feels like he can jip anyone who walks through the door. He has absollutely NO people skills, talks over you, gets frustrated when you ask questions, and talks to you like you are an idiot! It amazes me how the absence of one person, the lady who was in the office originally, can turn the people there into money hungry jerks! I met his wife once, that was a whole other can of worms. She is really screwed up! Be that as it may, I wish it were like it was years ago, but it`s not. Such a pity! To anyone out there who is looking for a decent mechanic, contact Wills Auto works.

OOICU812 / 2/22/2013

OOICU812 / 2/21/2013

do your research!!!!!!!!!!!

The reviews are true. I was treated poorly. They didn`t seem interested in listening to the problems I was having with my car. I would start to tell him the problems and he would talk over me. That seems strange to me. I had a hard time getting a word in. The owner talks so much I had a hard time getting away from him once he got started. The office is standing room only so if you have to wait it`s not fun being a sa... view morerdine. I stood the whole time waiting for him to help me and all the other people. I`m not sure why he was so popular that day. Only 4 people at most can fit in the waiting room. Only 2 people can stand at a time. It was very dirty and cramped. felt awkward like being in a small elevator in the ghetto. the parking is just as bad. I was there to get my car fixed but I couldn`t leave my car there. There`s no parking anywhere. I had to walk over from down the street. If I left my car there how would they find it? I would have to draw a map for them. Then where would they park it over night. I read a sign on Fastlane`s door that says they take no responsibility for damage or theft to any cars in there parking lot. If you could see there parking lot you would understand that damage to any car is almost a guarantee. Zero stars for them.

allbert / 9/7/2010

THIEF THIEF THIEF

He doesn`t WARRANTY his work. He talks more than he works. He screwed my car up then charged me for it. Come to find out that he`s got lawyers lined up to keep him out of trouble. He`s a thief and a liar. His luck will run out soon because people will catch on to his game. Good luck finding an honest mechanic.

mccnallie01 / 5/32/2010