Rating: ★★★
28 years in Business
Auto Repair & Service, Auto Transmission
Address: 2630 E Bell Rd Ste 4, Morristown
Postal code: 85032
Phone: (602) 867-3354
We`ve been in business for over 27 years because we do it right the first time!!!
Kens Transmissions are auto and truck transmission repair and service specialist. We take pride in our work and as we have been in business for over 27 years in the same location, we can stand behind our work and our word. We can have your vehicle transported if you need, and can take you back to where you need to be.
We don`t play games with price and our integrity stands for itself. Look closely for us as you drive down Bell Rd. We are tucked away in the corner on the North side of the road just behind the brake shop. Call Ken if you have any questions.
Categories:
Auto Transmission, Auto Repair & Service
Payment:
amex, check, visa, mastercard
Services/Product offered:
1 Day Service In Most Cases, 4x4's, Cars, Competitive Rates, Rv`s, Trucks * Clutch Service & Repair
* Clutches
* Differential Repair
* Drive Shaft Repair
* Oil Lube and Filter Service
* A/C Service
* Full Diagnostic At No Charge With Your Repair
* Early-Bird Drop-Off
Open hours:
Mon - Fri 7:30 am - 5:30 pmSat 8:00 am - 12:30 pm
Brands:
?ˆ? Ford
?ˆ? Chevy
?ˆ? Chevrolet
?ˆ? Dodge
?ˆ? Mopar
?ˆ? Pontiac
?ˆ? Oldsmobile
?ˆ? Cadillac
?ˆ? Foreign
?ˆ? Domestic
Amenities:
Bathrooms, Parking
Reviews:
Best place ever!!
Took my older truck into Ken`s because I thought the transmission was shot. I was planning on spending around $2k for a total transmission rebuild. Had my trucked towed to Ken`s and within 30 minutes they called me back and said it didn`t need a transmission rebuild and that I had some error codes in my computer that weren`t related to my transmission. They offered to have it towed to a full-service auto shop and hav... view moree some tests done on it. Only reason I refused is because I can do these other repairs myself. Ken`s saved me around $1500.00! My repairs that I did myself cost me $500. Ken`s didn`t even charge me for the tests that they did!! GREAT PLACE, never experienced anything like it!
saderdog / 10/18/2010
BAD TROUBLESHOOTING
Dropped off car at 7:50 am. Described issues it was having and asked them to service the transmission. A second employee told the first that ""servicing"" wouldn`t correct my problem. Thirty minutes later I received a call stating tranny was shot and would cost $1700 to rebuild. Asked them what kind of troubleshooting they did in 30 minutes when their garage was full of cars and nobody had been working yet. Didn`t re... view moreceive a satisfactory answer from them. I took my car home, reseated a pig-tail connector at the alternator and the car runs perfect now. NO ERROR CODES, NO SLIPPING OR HARD SHIFTING, and most important NO $1700 out of my pocket. What a joke this place is.
JL16 / 7/17/2010
Only speak with Phil
Last week my transmission went out and I called several places to get an estimate on a rebuilt one. I spoke with Ken several times and he was very nice and gave me a quote and said it was "Out the door". I asked on two different days if tax and everything was included with that quote and both times he said yes. Monday I got a call that my truck was ready and it was more than I was quoted. I talked to Phil a... view morend he explained that labor and tax was the price difference and he called Ken to ask about the quote he gave me. Ken was very rude on the phone, would not listen to what I had to say and threatened to not give me the warranty on the work since I was not willing to pay for the additional fees.
After I got off the phone, Phil apologized for how the owner acted and fixed the problem as much as he was able to.
They did great work, I would have given a 5 if Ken was honest on there being addition fees or if he handled the situation in a professional manner. To save yourself the headache only speak with Phil, do not speak with Ken and I would get a quote in writing before having any work done to your vehicle.
lisamr81 / 4/21/2010
Awesome service
The people at Ken`s were fantastic! They went above and beyond in taking care of me from helping me get a rental car to searching for parts and replacing my transmission. They provided this service in a timely manner at a reasonable price. They even stayed late when I couldn`t get there in time to pick up my car. As a woman alone, I hate working with car repair and have been taken advantage of on several occaisions. ... view moreKen`s has returned my faith in quality car care at reasonable prices and would highly recommend them to you. I cannot say enough how much I appreciate the way they took care of me.
BrendaDiane / 10/28/2008
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