Bueno Used Cars Inc / Mesa, Arizona
Rating: ★
26 years in Business
New Car Dealers, Used Car Dealers, Used Truck Dealers
Address: 1247 E Van Buren St, Mesa
Postal code: 85006
Phone: (602) 456-6662
Tucsons` convertible top specialist. Repair, installation, & service.
Tops are what we do best, replacing and repairing convertible and soft tops, and we also repair mechanical parts like hydraulic pumps, hoses, rams and cables. What makes us special is we are a clean modern shop staffed with friendly, competent people, who know what they are doing. Whether it`s a Mazda Miata, MX5, Mustang, Sebring, to late model BMW Z4 and Z3, Mercedes Benz SL and CLK, Honda S2000, Porsche Boxster, Nissan 350Z, Toyota Solara or Jaguar XK8, from Audi to Z4, we do them all! Fall in love with your car again!We can help! Just imagine your car with a nice new convertible top, clean clear windows and lookin good. Life`s just better.ReferralsDiversified is a Robbins Auto Tops preferred installation shop, a corporate sponsored program to help convertible owners locate pre-screened, professional, experienced, and honest trim shops to install Robbins tops. In addition, Diversified is a featured installer of Gahh convertible tops and European auto upholstery. Click on the link to view other convertible top picturers and even an old 1946 Ford Woody with seat upholstery made from GAHH cognac leather. You found it!If you were looking for a trim shop that believes in top quality crafstmanship, and the gives the best service in Tucson, fast, honest, clean and on time, You Just Found It! CustomersOur customers are people who want the job done right the first time, on time and as promised. They come from all around Southern Arizona, Tucson, and Phoenix, by way of referrals from other satisfied customers, new car dealerships, insurance companies, and independent auto repair garages.
Categories:
Used Car Dealers, Used Truck Dealers
Payment:
amex, discover, master card, visa
Services/Product offered:
Bad Credit
No Credit
Neighborhoods:
Central City, Eastlake Park
Open hours:
Mon - Sat 9:00 am - 6:00 pmSun Closed
Reviews:
0 friends
2 reviews
Kevin D.
Litchfield Park, AZ
9/21/2013
What a rip off place. They advertise one price to get you to come in, then they raise the price once your in the store.
We saw a truck advertised for $2400. In auto trader, we called the confirmed the price. So we drove 74 miles to buy the truck. Once we got there they said they had to add the dealership fees and delivery fee and I HAD to register ... view morethe truck thru them. All together it was going to add another 1500.00 to the price.
I called the state of AZ, they informed me that I did not have to register the truck with them I can register the truck myself. When I went back and told them, they said they reserved the right to not to sell me the truck. Then I was told to leave, when I asked them about their tactics they called the police. When the police arrived they told me, Bueno Used Cars does this all the time. They also said if it were them, they wouldn`t do business with Bueno used cars because 90% of the sales people that work there are felons! with criminal records.
After my experience and the recommendations from the police, I must come to the conclusion that if they have criminals selling cars for them, they are not going to be telling the truth.
Beware, beware beware they are waiting to prey upon the innocent and take them for everything they can get.
JustaManWalking / 9/22/2013
If I didn`t have to select a star, I wouldn`t.
Don`t ever buy a car from there unless you have a experienced mechanic who can take the car on a test drive, look under the hood, check the motor mounts, A/C, heat, all major components. AND...if you have to leave the car for repairs, make sure you have a 2nd car or transportation to drive you back home and back to pick up the car because they DO NOT PROVIDE transporta... view moretion. Even if you have to wait all day!
The very next business day after purchasing the vehicle, I contacted the dealer about the motor mounts. While waiting to go discovered the A/C didn`t work and the back window got stuck in the down position. I eventually took it in to be repaired, when went to pick it up, I was basically scolded by the Office Manager.
I audio recorded the entire conversation as well. She told me they fixed the car but I would have to come back because they took parts off in order to get to other parts. She told me I would hear noise too but not to worry because it`s from those parts. BUT...when I drove back home, I noticed the motor mounts had NOT been replaced! That was my FIRST AND MAIN COMPLAINT within the first business day after purchase!!
I HAVE EMAILED, TEXT AND CALLED THE OWNER multiple times. I have called the office manager who is also the scheduler who told me she would get back to me after talking to the owner, and still not one call back or an email. I have a list of dates of communication and it`s sad that my car just keeps getting worse because they refuse to schedule my car to repair the problem they promised to.
According to my attorney they have a 2nd attempt to fix it and if they don`t fix it, they have to give me a full refund within 14 days. THEY ARE AVOIDING COMMUNICATION. But...I can`t just go in there because I don`t trust they would communicate with me without it being recorded somehow.
THIS PLACE IS NOT A GOOD PLACE TO DO BUSINESS. Although...I have to admit, being that I`m such a nice person, the girls have all been very nice to me after one of my emails stating I recorded the conversation. They`re just doing their job.
I can write all of this legally because it IS ALL TRUE!!! FACTS!
CinSua / 5/7/2013
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