Wes`s Auto & Diesel Repair / Higley, Arizona

Rating: ★

Automobile Parts & Supplies, Auto Body Parts

Address: 6538 E Main St, Higley

Postal code: 85205

Phone: (480) 981-8914

O?ˆ™Reilly Auto Parts and CSK Auto - offering the best combination of inventory, availability, quality and service at the most competitive prices. Better Parts?ˆ¦Better Prices, Everyday!

O`Reilly Auto Parts, now combined with CSK Auto, is the third largest auto parts retailer in the US. The combination of O`Reilly`s midwestern and southeastern foothold, along with CSK`s dominance in the western US, has created a stronger,

Categories:

Auto Body Parts, Automobile Parts & Supplies

Open hours:

Mon - Fri 7:30 am - 6:00 pm

Brands:

ACDelco, AC Delco

Reviews:

I took my car there because I ...

I took my car there because I had known Wes for a long time. My AZ would not stay engaged when it got hot outside. So I took it in to get it looked at. I was told my AC compressor was bad and was kicking off once it got hot. So I had the compressor replaced. When I picked up my car I was told it all worked fine. I made it 200 Ft out of the parking lot when it started again. I took my car back and they said the resist... view moreer had burned out because of the old compressor. At that point I asked if I could see the old compressor, they were not able to produce the old unit, and said it had bad bearings in it and had to be replaced. I was upset but said ok. I had to wait till the next day to get the new resister because it had to be ordered. So the next day I went back to get the new resister put in. Left the lot and no more than 20 mins later the same thing started happening again. I took the car back again. They kept it over night and the next day I was told it was a command module that was bad. I made sure this was the last thing before accepting to put it in. They ordered it and had it installed. But it was defective. They had to wire the cooling fan to stay on at all times for it to work. They had a new one ordered but it was going to take 2 days to come in. In that 2 days the AC worked fine. Once the new part came in it was installed. I asked again if the command module fixed the problem why was the compressor replaced? Once again I was told the bearings in it. Upset but happy my AC worked I left. Just 4 weeks ago I heard what sounded like a piece of paper in my AC fan in the cabin of my car. Thinking this was a small thing I figured I would give Wes a second chance; I took the car in and said, ?ˆ?it sounds like a piece of paper in the fan inside the car?ˆ?. They took and replaced the blower motor and resister. When I asked why they said the bearings were bad and that was causing the buzzing. I picked up my car at 5:57PM on a Friday. I pulled off the lot and took the car home. Later that night I took my son to the store. It was not as hot, so I turned the air to setting 2. It did not work, I was mad at this time. So I set it to 1 and with my radio on I could still hear the same noise. So Monday came and I called Wes but they were closed for the week. So I had to wait till next Monday. On Monday I had to take my son to the ER, so I was unable to call them. My son was admitted to the hospital and had brain surgery on Wednesday. We did not get home till late Friday. The whole next week I was more worried about my son then my car. So I waited a week to call about the car. I called on Monday the 30th and was told to bring my car in on the 2nd of August. I took my car in and I was called and told it was fixed. When I asked what they found I was told that a piece of paper was sucked in to the intake. And someone hit the dashboard of the car and loosened a wire on the resister. This made me really mad. I was right the whole time, and for some reason they replaced the blower motor and resister. When I went in and confronted Wes about this and told him I was mad about what had happened, he got very aggressive and said I put my foot up and under the dash and pushed out a wire. When I asked why the motor was replaced he said, ?ˆ?There was a loose bearing in the motor.?ˆ? I replied with, ?ˆ?just like last year you replaced a part that did not need to be replaced.?ˆ? He then said. ?ˆ?Last year each time it was a different issue.?ˆ? But it wasn?ˆ™t it was all the same thing, He just does not listen to the customer and when confronted he gets mad at you for the mistakes his shop makes

hargay.nolte / 8/4/2012