Just Brakes / Higley, Arizona

Rating: ★

13 years in Business

Auto Repair & Service, Automobile Parts & Supplies, Brake Repair

Address: 3347 E Baseline Rd, Higley

Postal code: 85234

Phone: (480) 539-5566

Have a nice Hyundai! Come discover the AutoNation experience!

Need a Hyundai? We got `em. Need Hyundai work done? We can do it. At AutoNation Hyundai Tempe once known as Hyundai of Tempe, we offer a complete inventory of Hyundai new and pre-owned vehicles, with expertly staffed service and parts departments, located in Tempe, Arizona. We`re confident you will find the experience of buying or leasing a new Hyundai from us a most agreeable one.Our AutoNation Hyundai Tempe inventory includes:?ˆ? Elantra ?ˆ? Sonata?ˆ? Accent?ˆ? Santa Fe?ˆ? Veracruz?ˆ? Tucson?ˆ? Genesis and Genesis Coupe?ˆ? A wide selection of pre-owned vehiclesCome in to check out these and other great new and used cars, SUVs and more. Our dedicated sales staff is here to help you find just what you`re looking for.In addition to our superb sales staff, our service department is committed to excellent service on your vehicle, no matter the make or model. With our state-of-the-art facility that features the most current diagnostic and repair equipment available, we will be able to meet your maintenance and service needs, while you relax in our Wi-Fi enabled waiting area. You can even schedule your appointment and request parts on our website!We look forward to meeting you soon! Visit us online to browse our new and used inventory, view specials and learn about financing options. Then be sure to call or stop by for a test drive and we will help you get into the vehicle you want today!

Categories:

Automobile Parts & Supplies, Auto Repair & Service, Brake Repair, Automobile Accessories, Automotive Tune Up Service

Payment:

cash, check, debit, visa, master card, amex, discover

Services/Product offered:

Batteries

Open hours:

Mon - Sat 8:00 am - 6:00 pmSun Closed

Languages:

English

Reviews:

AVOID LOCATION!!!!!!

On 1/03/2012, At or around 10:30AM, I had taken my car to the ""Just Brakes"" located at 3347 E. Baseline Rd, Gilbert, AZ 85234. I approached the gentleman at the counter and inquired about potential services regarding my brakes. I explained, that the day prior they were making a grinding noise. However, today they`re not grinding. The gentleman explained they had a complimentary service where they would take a look ... view moreand give me a quote. I approved for the complimentary service check at no cost. A few moments later a gentleman by the name of Kelly Conklin called me over to the counter. He explained several things on my New vehicle were in dire need of replacement and to not do so would have severe consequences . Mr. Conklin then gave me a quote I was unable to afford at the time. I thank him for his time and suggested I would like to take it else where for a second Opinion and quote. Mr. Conklin became extremely hostile and stared raising his voice with great anger. He stated why did I bring my vehicle in, if I was not going to have it serviced and that I wasted his time. Startled, I asked him to please just return my vehicle, I just wanted to leave! Mr. Conklin, then raised a red flag, when he began asking me to just have the Brake pads replaced there and the ""other"" work could wait. I asked Mr. Conklin; "" Why did you say That I was at risk earlier if I did not have the work done , and now all I need are my brake pads changed?"" I asked him to please just return my car I wanted to leave. Mr. Conklin then called me and ""Idiot"". At this moment, I called a friend of mine Mario. I asked Mario if he could fix my brakes. I explained the situation I was in. Mario suggested that I leave that place right away. Mario Stated; ""He would take a look and fix my brakes"". Mr. Conklin then noted on the notes of my invoice; "" Customer wants to take his car to the mexicans down the road"". I feel labeling someone "" mexican"" based on their voice in a conversation you over heard on a call is very unethical. Not only was Mr. Conklin very unprofessional, when I suggested I was a customer and that there was no excuses for him to be treating me the way he was, he once again called myself and `Idiot"". I replied; ""those aren`t very good customer service skills"" Mr. Conklin, then told me to look in a mirror and said you have no customer service skills yourself. Puzzled, I walked away and called the 1-800 number listed on a poster for customer care. while on the phone with customer care Mr. Conklin was 15 ft away talking aloud about the situation and belittle myself with degrading slurs. After receiving my car, Mr. Conklin, parked my car with the Emergency braked on! Not noticing the brake was pulled full of outrage over the situation, I peeled out . Mr Conklin and his co-worker were standing off to the side laughing as I drove off. When I got to my friends Auto shop the first thing he noticed was my Mazda rim cap was missing. I feel it was purposely removed with ill intentions. I feel this establishment needs to be investigated unethical business practices

ARIK480 / 1/3/2012

DON`T DO IT

STAY CLEAR FROM THESE CROOKS**** CHECK OUT CONSUMERREPAIRS.COM FOR HORROR STORIES!!!!! I don`t know why there is not a long list of reviews on this shop. Because they absolutely suck. They are dishonest and are simply out to take your hard earned money. After going in for a $99 brake job, I left spending over $230.00. To say the least two weeks later, the brakes were squelling like a PIG. Went back they tol... view mored me my calibers needed to be rebuilt, for another 200.00 plus dollars. Then next thing I know strange thumping, squeling sounds were coming from my front end at 20 miles an hour, or whenever I made a right hand turn. Took my car back to the dealership. They found that my calibur was missing a screw. They told me that I was driving under dangerous conditions. And that this particular car maker, never has calibur problems. Go figure. Guess they were planning to charge me a whole bunch more money if I was stupd enough to take it back to those apes. They don`t even deserve 1 star, system forced.

losa0814 / 4/15/2010