The Auto Works / Ketchikan, Alaska

Rating: ★★★

Auto Repair & Service, Automobile Parts & Supplies, Auto Transmission

Address: 7480 N. Tongass Hwy, Ketchikan

Postal code: 99901

Phone: (907) 225-5632

Quality Automotive Parts, Service and Repairs.

We are an authorized independent service center featuring ACDelco parts. We offer a full line of over 99,000 automotive parts and supplies as well as vehicle maintenance, service & repair. For more information about our line of services and a complete parts catalog please visit our website or feel free to call or come by our location anytime during business hours. ACDelco.

Reviews:

We are so grateful to have such an honest, professional, expert, and friendly mechanic to work on our vehicles. We can always count on the work being done well and quickly and at a reasonable price. Put that all together with the friendly, helpful attention of Aaron Shull, The Auto Works is the our easy choice for a mechanic!! Thanks all!!

CathyWN / 8/17/2013

I apologize to the one star rating, whomever the actual customer may have been. I feel like we put out a good product at a fair price that is reliable and accurate and I personally try to make everyone feel at ease regarding the repairs performed on your vehicle. Although I`m not the boss nor a mechanic, I try to explain what work needs to be completed on your vehicle for safety and how that could be a detriment fo... view morer you and the other folks on the road. I also try to convey what is a comfort or convenience that you don`t necessarily have to repair. We also stand behind our work. This is a small town and you can`t get away with doing it any other way. There is a reason we are busy every day without advertising. No one can make everyone happy but I try awfully hard. I came across the poor rating when a customer was looking for our phone number today. This was the first thing that came up. She only clicked on the review because she thought it was odd that it was only one star. I feel terrible that someone had such a bad experience but this was rather personal. I will be giving this review to my customers and asking for them to review me and post it on this site, which I don`t believe we ever asked to be on. Good luck and thank you for your time. Aaron Shull P.S. I`m giving myself four stars because no one`s perfect, we can only try, and I do.

AaronShull / 8/15/2013

The boss Aaron Shull is a very poorly skilled mechanic who has little concept of complicated machinery. He also bullies and rips off customers, I have seen this. One of his mechanics told me he often charges for fantasy work that was never completed, his invoices are fiction. This is a small community and you can?ˆ™t behave like that. Aaron Shull is a disgrace, spread the word

JohnWd / 5/7/2013