Madison RV Supercenter Inc / Madison, Alabama

Rating: ★

Automobile Parts & Supplies, Recreational Vehicles & Campers-Repair & Service, Recreational Vehicles & Campers

Address: 9311 Madison Blvd, Madison

Postal code: 35758

Phone: (256) 837-3881

Recreational Vehicles & Campers-Repair & Service, Recreational Vehicles & Campers, Trailer Hitches, Motor Homes, Travel Trailers, Automobile Parts & Supplies, Automobile Accessories

all major credit cards, check, debit, financing available, insurance, travelers checks

Trailers

Store Hours Mon - Fri 8:30am - 5:00pm Sat 9:00am - 4:pm

MADISON RV SUPERCENTER HAS A GREAT SELECTION OF CAMPERS. I PURCHASED A 2011 KEYSTONE COUGAR FROM THEM LAST YEAR, THE SALES PERSONAL WAS GREAT. I TOOK DELIVER AND WENT CAMPING A WEEK LATER AND THE REF. WOULD NOT COOL TOOK BACK TO DEALER . THE SERVICE DEPT TRIED TO GIVE RUN AROUND. HAD TO CALL KEYSTONE TO GET IMMEDIATELY RESULTS. THEY WORKED ON HOLDING TANK FOR ON MONITER IT WOULD SHOW 3/4 FULL WHEN EMPTY. WHEN PICKED ... view moreUP IT READ EMPTY, WENT CAMPING AGAIN AND SAME PROBLEM AGAIN .I DID NOT CARRY BACK FOR IWAS 150 MILES ROUND TRIP TO DEALER. I WAS CUTTING GRASS AND HIT A ROCK BUSTED REAR GLASS. CALLED MADISON .YOU CAN NEVER GET ANYONE BY PHONE THE HAVE YOU TO LEAVE NUMBER, I DID AND TOLD THEM WHAT THE PROBLEM WAS. THEY DID CALL BACK AND TOLD ME THEY COULD NOT REPLACE JUST WINDOW. A COMPLETE UNIT IN REAR WOULD HAVE TO BE REPLACE, THEY WOULD CALL KEYSTONE AND WOULD GET BACK WITH ME. THIS WAS MONDAY MORNING. NEVER HEARD BACK. I CALLED TWICE MONDAY AFTERNOON AND AGAIN HAD TO LEAVE MESSAGE. I FINALLY ON THURSDAY GOT IN TOUCH WITH A GLASS COMPANY THEY REPLACED ONLY THE GLASS. SO FAR I HAVE NOT HEARD BACK FROM MADISON RV SUPER CENTER. THE SERVICE IS LOUSY, IF YOU BUY A CAMPER FROM MADISON YOU HAD BETTER HAVE A REPAIR CENTER BESIDE MADISON READY. IF THEY ARE SO BUSY THEY DONT HAVE TIME TO CALL BACK OR ANSWER PHONE THEY NEED TO HIRE SOME ONE .I ENJOY THE UNIT AND SALES PERSONAL WAS GREAT. THE REPAIR CENTER SUCKS

CJSCHICKEN / 9/16/2011

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