Hillcrest Automotive / Irvington, Alabama

Rating: ★

9 years in Business

Auto Repair & Service, Tire Dealers, Wheels

Address: 940 Hillcrest Rd, Irvington

Postal code: 36695

Phone: (251) 633-0170

Family Owned and Operated Since 1976

Let our over 35 years experience work for you. We do both automotive and industrial electrical and radiator work. We also restore classic cars.

Categories:

Tire Dealers, Auto Repair & Service, Wheels

Payment:

master card, visa

Neighborhoods:

Thornhill

Open hours:

No info

Reviews:

Service not bad, but they`re way overpriced

Hillcrest Automotive prices are outrageous and I`m not sure how they stay in business. I took my car in for a noise in the steering, they tested it and said it needed a new hose. Said they could do the work for $375. I took it to the dealership and they confirmed it was the hose and did it for $250. The DEALERSHIP! which is known for much higher pricing. Paul`s Automotive said the car needed a part (misdiagnosed) and... view more was going to charge me less for the entire part than Hillcrest did for the hose alone. Hillcrest also wanted to charge me $700 to replace all brake pads and two rotors. Not happening. The people are nice, service is fine, but prices keep me away.

Spyrogira / 6/3/2011

Bad Service

Approximately 6 months ago, I let Hillcrest Automotive repair the brakes on my vehicle. I paid $343.02 for the necessary work. This past weekend while driving around, I heard some loud noises coming from the rear of my vehicle. At the next traffic light, I was surprised to find that I had no brakes. Fortunately, no one was in front of me as a glided through the intersection. I got the car to the Goodyear dealership i... view moren Spanish Fort to look for the problem. They found that the brake work performed at Hillcrest Automotive was improperly performed which led to a complete failure of the brake system. They repaired the problem and charged me $256.93 to correct the issue that I thought had been repaired by Hillcrest Automotive. Earlier this week I took the original invoice, and the Goodyear invoice to Hillcrest automotive to see if they would make things right. The owner said that the brake work was performed too long ago and he also would not accept the word of the Goodyear dealer as to the cause of the problem. I have since learned that others have also been quoted high prices for routine work. One person was quoted almost $1500 for a brake problem that was corrected by another shop for less than $150. I am not trying to discourage anyone from using Hillcrest automotive, but I thought that it would be only fair to write out the facts and let you decide for yourself if you would trust them to perform work on your vehicle.

jrmontg / 8/7/2007