Automotive Specialists / Hoover, Alabama

Rating: ★

Auto Repair & Service

Address: 109 Canyon Park Cir, Hoover

Postal code: 35124

Phone: (205) 664-3232

3 Shops, 1 Stop; Maintenance, Repairs and Tires since 1926.

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.

Reviews:

I was told that the Owner was ...

I was told that the Owner was an outstanding mechanic. I took my 2010 Mercedes to them for basic tune up 2 weeks ago. When I first went to pick the car up, I noticed there was a terrible noise when I started the car. The Owner told me a line of mumbo jumbo and said he had called me to let me know of repairs I needed to have done (left me a voice mail, he claimed). I never received a voice mail from the Owner(s). ... view more With it making such a horrible noise, I left my car with him for what I was told would be 3 days as I trusted my associate`s judgement. On the 3rd day, they told me my car was not repaired yet, they were waiting on parts. After a week, I got the same story. By this time, I had no more patience and planned on having my car towed to another mechanic`s shop. When I arrived at the shop (approximately 11:00 am to pick up my car, no one was there. I waited for at least 45 mintes and called the Owner`s cell phone, but got no answer. Left a voice mail. He called me back and met me at his place of business. He refused to let me have my car back until I paid for the repair (which the repair was not done) and on top of that, he insisted I pay cash rather than accepting a credit card payment. Long story short, my car was towed and taken to another mechanic and repaired and this mechanic told me it looked like he (the Owner of Auto Specialist) had purposley messed up my car so I would have to pay additional money. This business is a scam, I`d advise anyone who sees this review, please look at other reviews of this business before you decide to take your vehicle to Auto Specialists.

Uwantareview / 11/3/2011