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STUDY: Ford owns brand loyalty in 2009; Scorned Saturn, Pontiac buyers will look outside of GM

Ford buyers appear to love their cars more than customers of any other automotive brand, returning back to the American automaker when it comes time to purchase their next vehicle. According to a study by Experian Automotive, six of the top 10 vehicles for customer brand loyalty wear badges from the Blue Oval. That includes the Ford Fusion (62.4 percent), Ford Edge (57.9 percent), Ford Five Hundred/Taurus (56 percent), Ford Freestyle (51.9 percent), Ford Escape (49.4 percent) and the Ford Focus (47.57 percent).
Other vehicles making up the top 10 include the Toyota Prius (52 percent), Chevy Impala (51.7 percent), Toyota Camry (47.8 percent) and Toyota Corolla (47.56 percent). This brings up an interesting question: With the closing of automotive brands like Saturn and Pontiac, where are those buyers to turn for their next automotive purchase?
Apparently, not back to General Motors. According to Experian, Pontiac owners are most likely to look to the Ford lineup for their next car or truck and Saturn shoppers will switch to Toyota or Honda - not particularly surprising given that Saturn was meant to compete with import brands. Experian predicts that GM's overall market share will fall from 20 percent to about 17.5 percent, with most of the slack being picked up by Ford, Honda and Toyota.

Report: Saturn owners offered $2,000 to stick with GM products

After its decision to euthanize Oldsmobile, General Motors knows exactly what happens when it mothballs one of its brands: GM loses market share to the competition. The General is trying to stop history from repeating itself with Saturn customers by offering $2,000 on the hood of every car and crossover donning the ringed planet badge. Automotive News says the offer actually started on February 2 and runs until the end of March. To be eligible for the $2,000 bounty Saturn owners must have leased or purchased their Saturn at least six months ago. Interestingly, those owners don't even have to turn in their Saturn to be eligible for the cash.
AN reports that research company R.L. Polk says even before Saturn went on the endangered species list, it lagged other GM nameplates in the all-important aspect of customer retention. The mass exodus from Saturn loyalty predictably intensified at the end of 2008 as customers became anxious over the future of the brand. For its part, GM insists that all Saturn warranties will be upheld and customers looking for service can still go to a GMC, Chevy, Buick or Cadillac dealership.
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GM nixes fleet-only Chevy Captiva Sport

Well, guys, it looks like Saturn is finally dead in the United States once and for all. According to Automotive News, Chevrolet has discontinued production of its fleet-only Captiva Sport - a rebadged Saturn Vue - after three years on the market. The very last US-spec Captiva Sport was built in Mexico in August. GM will still produce the vehicle for sale in the Mexican market, as well as for export.
GM initially offered the Captiva Sport for rental fleets as a way to free up capacity for the sightly larger Chevy Equinox and GMC Terrain crossovers, which, according to AN, had been in short supply. The Captiva Sport also did a nice job protecting the resale values of its other similar-sized CUVs because they didn't have to play in the fleet market. But with Chevrolet preparing to launch its subcompact Trax CUV in the US, the automaker will soon have a clear, three-tier crossover lineup without the Captiva Sport. The Trax fills out the bottom end, followed by the Equinox and the seven-passenger Traverse.
For now, renters seeking a taste of 'Classic GM' will have to whet their appetites with the fullsize Impala Limited.