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Fiat Chrysler wins top Total Quality Award for first time

The Strategic Vision Total Quality Awards are 20 years old in 2015, and Chrysler has never topped the awards before. Until now, that is. Fiat Chrysler takes the overall award on the corporate level with six segment leaders from Fiat, Dodge, Jeep, and Ram. The Fiat 500 won Small Multi-Function Car, the 500e won Small Alternative Powertrain, the Dodge Challenger tied at the top in the Specialty Coupe category alongside the very un-coupe Mini Cooper Countryman, the Jeep Wrangler Unlimited took the Entry SUV category, the Dodge Durango won in Mid-Size SUV, and Ram took the overall in Best Non-Luxury Brand. The accolade means FCA has gone from one segment winner in 2010 to overall victory in five years. Cars have gotten so good, says Strategic Vision, that it is harder than ever to win. In fact, says the group, 18 years ago 85 percent of all vehicle brands had more than half a problem per vehicle. This year, no brand has more than half a problem per vehicle. The organization measures "over 155 specific aspects of the customer's experience," and scores are based on input from more than 46,000 customers. Other notables in and near the winner's circle include Volkswagen and General Motors, who tied for second place on the corporate scale, one point behind FCA. The Mini Cooper Roadster scored the highest of any model, the Corvette Stingray Convertible and Coupe scored the second- and third-highest. The Chevrolet Colorado is the first domestic Standard Pickup winner in more than ten years, and the Nissan Titan carried the Full-Size Pickup category. The press release below has all the details on how winners and losers are selected, and the full list of automakers and how they finished. "The Customer's 'Total' Experience Defines Quality, Fiat Chrysler Scores Highest in Total Quality," says Strategic Vision The 2015 Total Quality Awards® SAN DIEGO, Friday, July 17, 2015 — Unknown to many, when some consumer research firms rank a car company's quality performance they often do so by simply "counting problems." In the past, this may have been acceptable, but in today's modern and efficient manufacturing world the difference between the worst brand and best brand is LESS than half-a-problem per vehicle. Thus, any "quality ranking" based on this method is severely lacking in the complete picture of the "Total" Quality experience that customers actually use to judge their product ownership.

2017 Ram Model Year Preview and Updates

Launched as its own division in 2009, FCA's Ram Truck line has ridden the wave of post-recession growth with significant sales upticks throughout its brief, independent history (it was spun off from Dodge) within the Fiat Chrysler ranks. Although the 'new' news for 2017 is limited, Ram continues to focus on efficiency, with the Ram 1500 offering both a 3.0-liter EcoDiesel V6 and 3.6-liter Pentastar V6, achieving an estimated 29 and 25 miles per gallon highway, respectively. RAM 1500: All 1500s receive a list of revisions laden with value-added standard features. The most visible example is the recently launched Rebel, which receives more than its share of standard updates, including Uconnect 8.4 and media hub; automatic dual-zone temperature control; security alarm; remote start; rear backup camera and rear park assist. Newly announced at the Chicago Auto Show in February was the Copper Sport edition, built in limited volume and offering a host of 'custom' upgrades. The 1500 is sold in eleven different models. 2500/3500: Ram's Heavy Duty offerings include a new-for-2017 Power Wagon and an also-new 4X4 Off-road package, with the Power Wagon taking its design cues from the '79-'80 Macho Power Wagon. Announced at the Chicago Auto Show is a new Night package for the heavy duty lineup. Also for 2017, product planners have made the 6.4-liter HEMI standard on Laramie, Laramie Longhorn and Limited trims. PROMASTER CITY: Essentially unchanged, the compact commercial and passenger van has been updated for 2017 with brighter shifter illumination, rear door reflectors for better visibility when opened, and what is now best-in-class fuel economy.

Ram raises a quick $1 million for farmers with Super Bowl ad

While Chrysler has been behind the Super Bowl's most talked-about commercials for the past few years, this is the first year the automaker has added an element of charity to its marketing plans for the big game.
Chrysler aired a pair of two-minutes ads during the Super Bowl this year, one for Jeep called Whole Again, and the other for the Ram brand called Farmer. As we mentioned earlier in the week, Jeep has promised to give up to $300,000 to the United Services Organization (USO). The brand, whose own history is forever tied to this country's military, will donate $1 for every tweet with the hashtag #joinOSR, or visit to Yahoo.com or the Jeep Operation SAFE Return website.
Ram had somewhat loftier goals, pledging to give up to $1 million to the Future Farmers of America. The plan was to donate $100,000 for every 1 million times the commercial was seen, shared or emailed from its website. Now we have word from Ram brand chief Fred Diaz that the million-dollar goal has been reached less than five days after the ad first aired.