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Despite premium carmakers going downmarket, luxury auto sales stick at 10-11%

According to research conducted by global information company IHS Automotive, the leporine birthing of new models by luxury manufacturers over the past six years hasn't increased their market share in the US. Even as car sales reached 15.6 million units, IHS says what's happened instead is that luxury buyers are merely moving from one brand to another, moving from larger luxury vehicles into hot segments like compact luxury crossovers or leaving the market at the same rate as other buyers enter.
Whether broken out by makes or by segment, market share has rollercoastered inside a narrow band from 10.5 to 11.5 percent since "at least" 2008. Closer investigation reveals the shifting boundaries in the aspirational pond, with brands like Mercedes-Benz and Audi gaining territory as Lexus and Lincoln lost it, and Saab and Hummer were buried, dead, under it. One neat note is that Tesla has gone from a share of zip to .12 percent.
The subcompact and compact crossover segments show growth, with those little high-riders jumping from .3 percent to 1.16 percent of overall industry sales. Their rise, though, is concomitant with the decline of four other segments: compact and midsize cars and fullsize cars and SUVs. We think the next few years that will tell if the small-car expansion can overcome the large-car retraction, with a phalanx of smaller offerings like the CLA only recently hitting the market and others like the GLA, Macan and Q1 doing so in the near future.

Car owners getting more irritated with their repair experiences, study says

The J.D. Power U.S. Customer Service Index Study (CSI) is a barometer of a vehicle owner's happiness with the service experience. While it wasn't all bad in the 2023 study, the overall owner satisfaction score dropped. This year's tally of 846 out of 1,000 is two points down from 2022, the 43-year-old study's first decline in more than 28 years, and one point down from 2021. However, the overall score remains well up from the pre-pandemic scores of 821 in 2018 and 837 in 2020. The study claims the stumbling block is the horde of BEV launches. The flood into the new energy space has created a recall rate among EVs that's more than double the rate for ICE vehicles. Furthermore, dealership service department knowledge of EVs isn't on par with internal combustion engine expertise, leaving EV owners less satisfied with service advisors compared to ICE owners. Chris Sutton, VP of automotive retail at J.D. Power, said, "As training programs for service advisors and technicians evolve, EV service quality and customer experience must address both the vehicle and the unique customer needs. The EV segment has the potential to spur massive convenience improvements in how customers service their vehicles — but weÂ’re not seeing the benefits yet." Matters are slightly worse for all owners, though, with labor and parts shortages contributing to longer wait times for service appointments. The CSI study surveys owners and lessees of one- to three-year-old vehicles to gauge their happiness with service at franchised dealer or aftermarket service facilities for maintenance or repair work. The criteria in order of importance are service quality (32%); service advisor (19%); vehicle pick-up (19%); service facility (15%); and service initiation (15%). Lexus retains the top spot for luxury brands, giving it three wins in four years. The Japanese automaker won in 2020 as well, its run interrupted by Porsche in 2021. Cadillac, Infiniti and Acura complete the luxury top 5.  For mass-market cars, Mitsubishi wins again after a victory in 2021 and falling to fourth last year. It's followed by Mazda, Buick, Subaru and Mini.  Considering the different service needs and service experience of different body styles, the study has broken results out by segment for the first time. Lexus earned a second victory thanks to winning the premium SUV segment, and Mitsubishi earned a second victory by winning the mass-market SUV/minivan category.

Final notes from Porsche Rennsport Reunion V [w/videos]

Having spent three days with an intense Monterey sun above, a fleet of raucous, roaring racecars below, and a genuine library of hundreds of cars parked everywhere, Porsche Rennsport Reunion V can be summed up in one word: amazing. It's one thing to know today that Porsche is special because rich people buy them and collectors obsess over them. It's another thing to see and hear and feel and smell why Porsches are special, to experience what really makes a brand. Whenever auto writers use the word "pedigree" – usually in reference to brands that don't have it – this is what we mean. And we bathed in it for a weekend. Now we need to wash all of our clothes, because pedigree smells like race fuel. Porsche used all of the Mazda Raceway Laguna Seca pit garages to set up an excellent display of important Le Mans cars, from the 1958 718 RSK to the current 919 Hybrid. All but one were overall or class winners, and four consecutive pit boxes held cars that were all in the movie Le Mans: a 1969 910, a 1969 917K, a 1970 908 LH "Flunder" Spyder, and a 1971 917 LH. Outside the garage on its own plinth was a 1949 Gmund 356 SL, the first Porsche to win an international motorsports race when it took its 110cc class at Le Mans in 1951. Walking from 1958 to 1998 and having all that history in the metal behind you, you could see why Porsche wanted to spend hundreds of millions of dollars to return to Le Mans with the 919 Hybrid to protect its legacy. Even with three full days we didn't get to see everything we wanted to see or talk to everyone we wanted to talk to. We could have spent days interviewing the Who's Who of racing drivers alone. But we did get to answer the questions you left for us in Comments after our 2017 911 Carrera ride-along: RoninEdge: The engineers had left by the time we got your Boxster/Cayman engine question, and the only answer we could get after that was the official Porsche line: "We haven't released any information on any 2017 models other than the four already mentioned," the 911 Carrera and Carrera S in coupe and cabriolet trims. Ferps: Posche North America decided to take the Targa off the website, but you can still buy 2016 models and there are still Targas on dealer lots. The 991.2 Targa hasn't been revealed yet. JohnnyHedwardsJr: We couldn't review the 911 GTS Rennsport Reunion Edition, but there is a gallery of live images below. Porsche is only making 25, and every one of them is spoken for.