1990 Porsche 944 S2 Cabriolet (convertible) on 2040-cars

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Porsche gives Nick Murray exactly what he deserved [w/video]

The tale of Nick Murray and his lemon Porsche 911 appears to have come to a satisfactory end. As noted in the original story about Murray, he and Porsche Cars North America met and came to a resolution. However, we didn't know exactly what that meant, until now.
Murray has created a new video explaining that PCNA offered to buy back the car at full price or give him an exact replacement for it. This was exactly what he was asking for. Murray remains pro-Porsche in the new video. "I am definitely considering reordering a Porsche 911," he says.
Porsche also posted a message on its Facebook page that clarified the situation. "We at Porsche have always sought excellence in all that we do. We know you expect it of us. And when we don't meet that standard, we make every effort to improve," said a portion of the note.

Buyers resent low inventories, prices over MSRP, study says

Vehicle inventory low, vehicle transaction prices high, customers fretting … welcome, J.D. Power, to the era of supply and demand. In a recently published survey from one of the auto industryÂ’s top analytical firms, findings show that customers' satisfaction with vehicle purchases in the United States this year has dipped for the first time in 10 years. The 2022 U.S. Sales Satisfaction Index (SSI) Study found that overall sales satisfaction has dropped to 786 (on a 1,000-point scale) from 789 in 2021. In that year, higher than expected trade-in values softened the effect of new vehicle price increases. But in 2022, on top of trade-in prices shrinking, many dealers elected to charge more than the ManufacturerÂ’s Suggested Retail Price, a factor that did not sit well with buyers. “When dealers charge more than MSRP, particularly with long-term loyal customers, they risk a potential long-term negative effect on customer advocacy and service business," said Chris Sutton, vice president of automotive retail at J.D. Power. Satisfaction among buyers who paid more than sticker price is 757, while satisfaction among those who paid the sticker price or less is 850, the Power report said. The lack of dealership inventory was also a customer irritant, J.D. Power found, a point that automakers and their dealers may want to consider. Many have maintained, or considered maintaining, a smaller inventory in the wake of the pandemic, keeping costs down and driving more customers toward factory orders. Regarding those consumers shopping for electric vehicles, the survey said that more than a third of them “failed to get instruction on EV charging before they left the dealership, which notably affects satisfaction.” Said Sutton, “Salespeople donÂ’t need to show gas-powered vehicle buyers how to fill their tank, but they do need to show EV buyers how to charge their vehicle.” There are positives to the Power conclusions, however, especially for Alfa Romeo dealers. The Italian brand ranked highest in customer satisfaction among premium brands with a score of 833, with Porsche a very close second (831) and Lexus (819) third. Alfa is on something of a roll these days, with its compact Tonale crossover due for release in the spring, and a new sports car in the works. Meanwhile, in PowerÂ’s “mainstream brand”” segment, Buick ranked first with a score of 825, followed by Dodge (816) and Subaru (804), all performing higher than the industry average.

Porsche's baby Panamera delayed until 2019 or later

If you're enticed by the idea of a Porsche sedan but find the Panamera to be too big, your hopes may have been raised by the development of the so-called Pajun. But don't get those hopes up too much, because the latest word coming in from the Old World has it that the Panamera Junior has been delayed.
The Pajun was (and theoretically still is, despite tardiness) a project to apply to the Panamera the same winning formula that Porsche used to transmute the Cayenne into the smaller Macan. Its size would be closer to the BMW 5 Series and Mercedes E-Class than the larger Panamera, and employ an array of six-cylinder engines.
The smaller five-door was set to be the cornerstone of Porsche Product Strategy 2018, a plan that included several new models to be launched within the next four years. However, reports now indicate that the Volkswagen Group is counting on Porsche to help bolster its profits and is not keen on investing in new products at this time, pushing the Pajun and other projects back until 2019 at the earliest. Although much of the strategy remains undisclosed, it is believed to include (or have included) a sub-Boxster sports car and a supercar to slot in between the 911 and the 918 Spyder. There was also talk of a shooting brake version of the Panamera based on the Sport Turismo concept pictured above. What will become of those projects, however, remains to be seen.