1987 Porsche 944 Turbo Coupe 2-door 2.5l on 2040-cars

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Buyers resent low inventories, prices over MSRP, study says

Vehicle inventory low, vehicle transaction prices high, customers fretting … welcome, J.D. Power, to the era of supply and demand. In a recently published survey from one of the auto industryÂ’s top analytical firms, findings show that customers' satisfaction with vehicle purchases in the United States this year has dipped for the first time in 10 years. The 2022 U.S. Sales Satisfaction Index (SSI) Study found that overall sales satisfaction has dropped to 786 (on a 1,000-point scale) from 789 in 2021. In that year, higher than expected trade-in values softened the effect of new vehicle price increases. But in 2022, on top of trade-in prices shrinking, many dealers elected to charge more than the ManufacturerÂ’s Suggested Retail Price, a factor that did not sit well with buyers. “When dealers charge more than MSRP, particularly with long-term loyal customers, they risk a potential long-term negative effect on customer advocacy and service business," said Chris Sutton, vice president of automotive retail at J.D. Power. Satisfaction among buyers who paid more than sticker price is 757, while satisfaction among those who paid the sticker price or less is 850, the Power report said. The lack of dealership inventory was also a customer irritant, J.D. Power found, a point that automakers and their dealers may want to consider. Many have maintained, or considered maintaining, a smaller inventory in the wake of the pandemic, keeping costs down and driving more customers toward factory orders. Regarding those consumers shopping for electric vehicles, the survey said that more than a third of them “failed to get instruction on EV charging before they left the dealership, which notably affects satisfaction.” Said Sutton, “Salespeople donÂ’t need to show gas-powered vehicle buyers how to fill their tank, but they do need to show EV buyers how to charge their vehicle.” There are positives to the Power conclusions, however, especially for Alfa Romeo dealers. The Italian brand ranked highest in customer satisfaction among premium brands with a score of 833, with Porsche a very close second (831) and Lexus (819) third. Alfa is on something of a roll these days, with its compact Tonale crossover due for release in the spring, and a new sports car in the works. Meanwhile, in PowerÂ’s “mainstream brand”” segment, Buick ranked first with a score of 825, followed by Dodge (816) and Subaru (804), all performing higher than the industry average.

Malaise Era All-Stars

A few weeks ago, we bid a fond happy 40th anniversary to the automotive dark ages of 1973-84 that have come to be known as "The Malaise Era" - the performance ice-age when 160 horsepower was a lot and a 0-60 time of under 10 seconds was remarkable. Like music in the 1980s, everything in automobiledom didn't suck, however. There were a few bright spots. Here are five of our favorites:
1976-79 Porsche 930, aka 911 Turbo Carrera (above)
Photo Credit: Dorotheum

Porsche introduces Boxster and 911 Black Editions

In case choosing which Porsche to buy weren't challenging enough, the German automaker has announced a new special edition to make it even more so - particularly for people who like the murdered-out look. Called the Black Edition, it's being offered on the 911 and Boxster. As you might have guessed, the principal defining feature is the black on black color scheme, with metallic black paint available as an option. But it also comes bundled with otherwise optional equipment as standard. Both versions come from the factory with heated seats and auto-dimming mirrors as well as embossed headrests, unique sill plates and a Sport Design steering wheel. The 911 version also includes 20-inch wheels, dynamic LED headlights, front and rear Park Assist, reversing camera and Bose audio. It's based on the standard 3.4-liter model with 350 horsepower and is available in rear- or all-wheel drive and in coupe or carbio form. The Boxster Black Edition likewise starts out with the base 2.7-liter, 265-hp model, and upgrades with its own set of 20-inch wheels, wind deflector, bi-xenon headlights, dual-zone climate control, navigation, upgraded audio and park assist. Porsche dealers in the US are now taking orders on the Black Editions, with deliveries set to commence at the end of July. Pricing range from $59,100 for the Boxster and $88,800 for the 911 Carrera, ratcheting all the way up to $104,600 for the 911 Carrera 4 Cabriolet (all prices excluding the $995 destination charge). Show full PR text Exclusive editions of 2016 Porsche Boxster and 911 Carrera in classic color combination In elegant black: Porsche 911 Carrera and Boxster Black Editions Atlanta. Porsche has created a special model of the 911 Carrera and Boxster: the Black Edition. The combination of black exterior and interior emphasizes the timeless, classy elegance of each sports car. As the name indicates, Black paint is standard, while Jet Black Metallic is available as an option. Standard equipment on the 911 Carrera and Boxster Black Edition models has been enhanced in regards to the wheels, headlights, and sound system while additional equipment has been included such as the Sport Design steering wheel, door sill guards with Black Edition logo, heated seats, auto dimming rear-view mirrors, and the headrests are embossed with the Porsche Crest. The 911 Carrera Black Edition is based on the standard model with a 3.4 liter flat-six engine developing 350 hp.