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BMW, Hyundai score big in JD Power's first Tech Experience Index

While automakers are quick to brag about winning a JD Power Initial Quality Study award, the reality, as we've pointed out before, is that these ratings are somewhat misleading, since IQS doesn't necessarily distinguish genuine quality issues. JD Power's new Tech Experience Index aims to solve that problem. The new metric takes the same 90-day approach as IQS but focuses exclusively on technology – collision protection, comfort and convenience, driving assistance, entertainment and connectivity, navigation, and smartphone mirroring. It splits the industry up into just seven segments, based loosely on size, which is why the Chevrolet Camaro is in the same division (mid-size) as Kia Sorento and the Mercedes-Benz GLE-Class is in the same segment as the Hyundai Genesis (mid-size premium). It makes for some screwy bedfellows, to be sure. Still, splitting tech experience away from initial quality should allow customers to make more informed and intelligent decisions when buying new vehicles. In the inaugural study, respondents listed BMW and Hyundai as the big winners, with two segment awards – the 2 Series for small premium and the 4 Series for compact premium, and the Genesis for mid-size premium and Tucson for small segment. The Chevrolet Camaro (midsize), Kia Forte (compact), and Nissan Maxima (large) scored individual wins. Ford also had a surprising hit with the Lincoln MKC, which ranked third in the compact premium segment behind the 4 Series and Lexus IS. This is a coup for the Blue Oval, whose woeful MyFord Touch systems made the brand a victim of the IQS' flaws in the early 2010s. But Ford and other automakers might not want to celebrate just yet. According to JD Power, there's still a lot of room for improvement – navigation systems were the lowest-rated piece of tech in the study. Instead, customers repeatedly saluted collision-avoidance and safety systems, giving the category the best marks of the study and listing blind-spot monitoring and backup cameras as two must-have features – 96 percent of respondents said they wanted those two systems in their next vehicle. But this isn't really a surprise. Implementation of safety systems from brand to brand is similar, and they don't require any input from users, unlike navigation and infotainment systems which are frustratingly deep.

Nissan Patrol attempts Guinness record with 170-ton cargo plane tow

Yesterday, Nissan teased us with a video showing a Patrol pulling up to a 170-ton cargo plane at an airport in the Middle East - we could only assume that the not-for-America sports utility vehicle would attempt to tow the jet.
Well, somebody leaked the official Nissan video, which indeed shows the Patrol successfully pulling the plane 30 meters for what reportedly is a Guinness world record. While Guinness hasn't confirmed the record on its website at time of writing, the 170-ton jet would be the heaviest plane ever towed by a production automobile. The video was taken down quickly, but another video shot by an observer at the event was posted for our enjoyment. We figured Nissan would move to repost the official video sooner rather than later, and it did.
The Patrol seems to have no problem towing 340,000 pounds, but let's just say it wasn't a quick ordeal. Check out the official and unofficial video of the tow below, as well as Nissan's teaser video. In a reversal of fortunes, we also threw in another, somewhat smaller but perhaps just as impressive vid, just for fun.

Nissan Rogue, Pathfinder and Infiniti QX60 recalled for loose lug nuts

Nissan has announced a small recall affecting 334 vehicles built just a few months back. 2014 Nissan Rogue and Pathfinder and 2014 Infiniti QX60 CUVs built between March 7 and March 10, 2014 could be susceptible to a loose lug nut on the passenger side wheels.
We shouldn't have to explain why a loose lug is a bit of an issue. Thankfully, it's also a ridiculously easy fix. Nissan obviously recommends reporting to your local dealer - and it will begin notifying owners of affected vehicles - but this is one of those rare recalls that has an easy DIY element to it.
Take a look below for a brief bulletin from the National Highway Traffic Safety Administration.