2004 Mini Cooper Base Hatchback 2-door 1.6l on 2040-cars

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Volvo leads and Mini fails in JD Power's Tech Experience Index

New cars are basically rolling computers. Everything from the engine to the infotainment runs on a series of ones and zeros, and a lot of that technology requires input from the driver. So it's no surprise that JD Power has a study designed specifically to discern which bits of tech drivers love and which bits they loathe. "New technology continues to be a primary factor in the vehicle purchase decision," says JD Power's Kristin Kolodge, executive director of driver interaction & human machine interface research. "However, it’s critical for automakers to offer features that owners find intuitive and reliable. The user experience plays a major role in whether an owner will use the technology on a regular basis or abandon it and feel like they wasted their money." The J.D. Power 2020 U.S. Tech Experience Index (TXI) Study found that Volvo owners are happiest with the technology packed inside their vehicles, followed by BMW and Cadillac, all brands that JD Power classifies as premium. The highest-rated mainstream brand is Hyundai, followed by Subaru and Kia. As was the case with the organization's Initial Quality and APEAL studies, Tesla's numbers aren't officially included because they are the only automaker that has not granted JD Power approval to contact its owners in states that require it. Tesla's projected score of 593 would have put it in second place, right behind Volvo's score of 617. The lowest-ranked brand in the TXI Study is Mini, with Porsche right behind. Diving a little bit deeper, JD Power's findings suggest that the technologies new car buyers care most about are related to helping them see their surroundings better. Camera systems, including rear-view mirror cameras and ground-view cameras, scored highest in five of the six satisfaction attributes measured in the study. The technology that owners could really do without? Gesture controls. Owners who answered JD Power's survey say they don't use gesture controls much at all after initially trying them, and they don't really care if their next vehicle has them. We have to wonder if those responses might be what kept BMW out of the top spot. The TXI Study also found that owners are split on automated driving helpers, like lane-keeping assist and automatic emergency braking. JD Power suggests that owners may need more training on those systems before they learn to trust them. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences.

Tony Hawk jumps a moving Mini

Remember a couple of years ago when Tony Hawk jumped over a Lexus LFA on his skateboard? Well that was nothing compared to what he's done here.
Sure the LFA is a more impressive car than a Mini hatchback, but that Japanese supercar was sitting still when the world's most famous skater jumped over it. And it was parked sideways. This time Tony's jumped a moving car, front to back. It gets even more impressive than that when you see what happens to the ramp after he's done with it, but we don't want to ruin the surprise.
The stunt was performed in celebration of the partnership between Mini USA and Hawk's Birdhouse Skateboards Tour, details of which you can read in the press release under the video below.

Mini fesses up to Countryman clutch issue, plans fix

Aside from the general lack of snow in the Midwest earlier this year that hampered our ability to properly play with our Blizzak-equipped Mini Contryman long-term test vehicle, the biggest problem we had with this crossover during the year we spent with it was the transmission. On four different monthly updates (September, October, November and June), all in the hands of different Autoblog editors, the Countryman's clutch was called out for being too finicky, leading to many stall outs. Apparently, we weren't alone in our assessment of the Countryman's clutch woes.
According to MotoringFile, Mini has updated the Countryman with a different clutch material and improved software. This much-needed change is being implemented starting this month, but Mini hasn't said what it is doing about existing 2011 and 2012 Countryman models that are afflicted with this problem.
Head over to MotoringFile to see the full official statement from Mini USA on this issue.