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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

2020 Mini Cooper SE promises electrified 'go-kart feeling'

Mini calls its new Cooper SE "the first solely electrically powered model of the British brand." We're pretty sure that the 500 U.S. owners of the Mini E from 2008 would disagree, but there's no questioning the fact that this new Cooper SE is a better vehicle and one that was designed from the get-go to incorporate batteries and an electric motor. That electric motor sends 181 horsepower and 199 pound-feet of torque right from zero rpm to the front wheels. We expect the motor is borrowed from the rear-wheel-drive BMW i3s. Mini says the Cooper SE is limited to a top speed of 93 miles per hour, that it'll do 0-62 miles per hour in 7.3 seconds and that its "innovative driving dynamics system with wheel slip limiting close to the actuator" (whatever that means) will offer "particularly intense and unmistakable agility, known as the go-kart feeling." We look forward to driving the Cooper SE and putting those statements to the test. The Cooper SE offers four driving modes: Sport, Mid, Green and Green+, in descending order of sporty to efficient. There are also two levels of brake regeneration. A 6.5-inch screen (a larger 8.8-inch unit is optional) inside displays powertrain information and offers suggestions to improve efficiency, and the standard navigation system features a range circle so drivers know how far they can travel at the current state of charge. Power comes from a 32.6-kWh lithium ion battery pack that Mini says is "situated deep in the vehicle floor" to ensure a low center of gravity and luggage space that's equal to the gas-powered version. Mini quotes a range of 235 to 270 kilometers (146 to 168 miles) "based on the new WLTP test cycle and adapted to NEDC for comparison purposes." We can expect official U.S. range figures to be down a bit from there. Suffice it to say, the Cooper SE won't come close to the 226 miles of range offered by the Nissan Leaf E+, let alone the 238 of the Chevy Bolt or 258 of the Hyundai Kona Electric. It's easy to tell the Cooper SE apart from gas-powered Minis. The grille has a much smaller opening than other Mini models — the electric powertrain doesn't have the same airflow requirements as a gas engine — and the bodywork is highlighted with yellow accents on the grille, wheels and mirror caps. Plus there's a cute little plug icon on the tailgate near the Union Jack-shaped taillights. The charge port is located just above the passenger-side rear wheel, right where the standard model's gas cap would be found.

7 major automakers to build open EV charging network

A new joint venture established by BMW, GM, Honda, Hyundai, Kia, Mercedes-Benz and Stellantis will build a new North American electric vehicle charging network on a scale designed to compete with Tesla's industry-benchmark Supercharger network. The 30,000-plus planned new chargers will accommodate both Tesla's almost-standard North American Charging System (NACS) and existing automakers' Combined Charging System (CCS) options, effectively guaranteeing compatibility with the vast majority of current and upcoming electric models — whether they're from one of the involved automakers or not.  "With the generational investments in public charging being implemented on the Federal and State level, the joint venture will leverage public and private funds to accelerate the installation of high-powered charging for customers. The new charging stations will be accessible to all battery-powered electric vehicles from any automaker using Combined Charging System (CCS) or North American Charging Standard (NACS) and are expected to meet or exceed the spirit and requirements of the U.S. National Electric Vehicle Infrastructure (NEVI) program." Critically, the automakers involved will have a say in how the charging tech is implemented, guaranteeing that the hardware will play nicely with each automaker's in-house charging systems. Hyundai and Kia, for example, were hesitant to jump on board the Tesla NACS bandwagon earlier this year over concerns that the Supercharger network is insufficient for powering the two automakers' 800-volt charging systems; similar tech is used by Volkswagen and Porsche.  In addition to providing much-needed capacity and high-output charging for America's growing fleet of electric cars and trucks, the new network will integrate seamlessly with each automaker's in-app and in-vehicle features, rather than forcing customers to use third-party tools and payment systems, as is the case with some existing public charging infrastructure.  "The functions and services of the network will allow for seamless integration with participating automakersÂ’ in-vehicle and in-app experiences, including reservations, intelligent route planning and navigation, payment applications, transparent energy management and more. In addition, the network will leverage Plug & Charge technology to further enhance the customer experience," the announcement said.