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Volvo leads and Mini fails in JD Power's Tech Experience Index

New cars are basically rolling computers. Everything from the engine to the infotainment runs on a series of ones and zeros, and a lot of that technology requires input from the driver. So it's no surprise that JD Power has a study designed specifically to discern which bits of tech drivers love and which bits they loathe. "New technology continues to be a primary factor in the vehicle purchase decision," says JD Power's Kristin Kolodge, executive director of driver interaction & human machine interface research. "However, it’s critical for automakers to offer features that owners find intuitive and reliable. The user experience plays a major role in whether an owner will use the technology on a regular basis or abandon it and feel like they wasted their money." The J.D. Power 2020 U.S. Tech Experience Index (TXI) Study found that Volvo owners are happiest with the technology packed inside their vehicles, followed by BMW and Cadillac, all brands that JD Power classifies as premium. The highest-rated mainstream brand is Hyundai, followed by Subaru and Kia. As was the case with the organization's Initial Quality and APEAL studies, Tesla's numbers aren't officially included because they are the only automaker that has not granted JD Power approval to contact its owners in states that require it. Tesla's projected score of 593 would have put it in second place, right behind Volvo's score of 617. The lowest-ranked brand in the TXI Study is Mini, with Porsche right behind. Diving a little bit deeper, JD Power's findings suggest that the technologies new car buyers care most about are related to helping them see their surroundings better. Camera systems, including rear-view mirror cameras and ground-view cameras, scored highest in five of the six satisfaction attributes measured in the study. The technology that owners could really do without? Gesture controls. Owners who answered JD Power's survey say they don't use gesture controls much at all after initially trying them, and they don't really care if their next vehicle has them. We have to wonder if those responses might be what kept BMW out of the top spot. The TXI Study also found that owners are split on automated driving helpers, like lane-keeping assist and automatic emergency braking. JD Power suggests that owners may need more training on those systems before they learn to trust them. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences.

Next-generation Mini Cooper electric car caught in spy photos

Though the current generation of Mini Hardtop just got a refresh, it seems a new generation is around the corner. That new model appears in the spy photos above, and in electric form no less. At first glance, it doesn't look very different, but there are many small changes that add up to make it distinctly its own. At the front, the headlights appear to be more circular than the slightly ovoid units of the current model. They look as though they wrap a little more around the fenders, too. The grille appears to be enlarged a bit to match the bigger headlights, and the changes give the car even more of a cute, wide-eyed appearance than before. Other interesting things to note are that the hood scoop may be going away, as the one on this car is a fake. The hood cut lines also seem to go through to the wheel arches. Other subtle changes are revealed in profile. The front overhang looks slightly reduced, and the windshield looks more raked. Part of that appears to be because of the base being moved slightly forward. Not only has the windshield become more raked, so has the rear window. It's hidden by the newly added aerodynamic fairings below the rear spoiler. Finally, we can see the chrome, refrigerator-style door grab handles are gone in favor of more flush-fitting handles, and the charging door has changed sides to the left of the car. The back doesn't reveal much unusual, but the taillights have more square-like proportions, and they seem to fit more flushly to the body. There also appear to be some cut lines through the taillight area, so there may be more going on under the camouflage than we can see right now. We also get a small glimpse of the interior. It looks like there's a wide screen across much of the dash. It's in keeping with current car design trends, but is a major departure from the retro-inspired design of past Minis. The prototype we see here looks pretty far along in development. With that in mind, along with recent reports, the new model may be launched in 2023. It will likely be accompanied by gas-powered versions, since 2025 is the cut-off date for the last new gas-powered Mini option, and 2030 is the point where the brand will be fully electric. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.

BMW is ready for our inevitable EV future  

Is "rolling lithium" a thing, yet? Because BMW is trying to make this — the opposite of " rolling coal" — happen at this year's Los Angeles Auto Show. The Bavarian vehicular group is showing five all-new electric-powered concepts or production models in L.A. These include the C-Evolution, a 99-mile range scooter from BMW Motorcycles; the 150-mile range, two-door hardtop Electric Concept from Mini; and three vehicles from its advanced i sub-brand: the i3S, a sportier and more potent version of the brand's electric commuter nodule; the i Vision Dynamics four-door coupe concept, featuring a sporty four-second 0-60 time and a professed 373 mile range; and the long-promised roadster version of the i8 supercar, with just two seats, a bikini top, and an enhanced power pack providing 18 miles of range. The unveiling of these vehicles in Los Angeles makes perfect sense to us. California is one of the world's largest markets for luxury automobiles. It is also America's biggest market for electric-powered vehicles. Studies show that the state's combination of fiscal incentives, trendsetting cultural positioning, legislative requirements and massive population contributed to the purchase of half of the country's EVs and hybrids this decade. "The customers for the brand are mainly on the West and East Coasts, and the California customer especially is interested in sustainability and environmental protection," said Robert Irlinger, head of BMW's advanced i sub-brand. The bigger question revolves around BMW's larger EV strategy. Given the current global regulatory environment, with its rightful pressures on increasing efficiency and decreasing emissions to help soothe our warming planet and save all life on it, luxury automakers seem to be making a push toward developing a range of battery-powered vehicles to be available around or after the start of the next decade. It seems BMW, with its varied subsidiaries — from lightweight scooters to ultra-luxury barges — is uniquely poised to provide an array of such vehicles. "In the first stage of i back in 2013, we brought what you could call 'bookmark' cars to the market — the i3 commuter and i8 sports car — to show the range of what an electric vehicle could be," said Irlinger. "Now, we are seeing growing interest from customers to bring electrification to the heart of the brand, even to a sport sedan like our i Vision Dynamics four-door coupe.