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Volvo leads and Mini fails in JD Power's Tech Experience Index

New cars are basically rolling computers. Everything from the engine to the infotainment runs on a series of ones and zeros, and a lot of that technology requires input from the driver. So it's no surprise that JD Power has a study designed specifically to discern which bits of tech drivers love and which bits they loathe. "New technology continues to be a primary factor in the vehicle purchase decision," says JD Power's Kristin Kolodge, executive director of driver interaction & human machine interface research. "However, it’s critical for automakers to offer features that owners find intuitive and reliable. The user experience plays a major role in whether an owner will use the technology on a regular basis or abandon it and feel like they wasted their money." The J.D. Power 2020 U.S. Tech Experience Index (TXI) Study found that Volvo owners are happiest with the technology packed inside their vehicles, followed by BMW and Cadillac, all brands that JD Power classifies as premium. The highest-rated mainstream brand is Hyundai, followed by Subaru and Kia. As was the case with the organization's Initial Quality and APEAL studies, Tesla's numbers aren't officially included because they are the only automaker that has not granted JD Power approval to contact its owners in states that require it. Tesla's projected score of 593 would have put it in second place, right behind Volvo's score of 617. The lowest-ranked brand in the TXI Study is Mini, with Porsche right behind. Diving a little bit deeper, JD Power's findings suggest that the technologies new car buyers care most about are related to helping them see their surroundings better. Camera systems, including rear-view mirror cameras and ground-view cameras, scored highest in five of the six satisfaction attributes measured in the study. The technology that owners could really do without? Gesture controls. Owners who answered JD Power's survey say they don't use gesture controls much at all after initially trying them, and they don't really care if their next vehicle has them. We have to wonder if those responses might be what kept BMW out of the top spot. The TXI Study also found that owners are split on automated driving helpers, like lane-keeping assist and automatic emergency braking. JD Power suggests that owners may need more training on those systems before they learn to trust them. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences.

2020 Mini John Cooper Works GP laps the 'Ring in under 8 minutes

Mini used the occasion of the Nurburgring 24 Hours race to show off a preproduction version of its upcoming John Cooper Works GP. That's fitting, because the GP — the hottest of Mini's hot hatch offerings — has been honed specifically to conquer the Nordschleife of the famous German track. In fact, Mini says it has already lapped the North Loop in under eight minutes. An official lap time will come later because testing is apparently still underway. But to put that time into perspective, the last version of the JCW GP lapped the 'Ring in 8:23, so the new version could be half a minute faster. That's impressive, even if track performance isn't always the ideal measuring stick for street cars like the GP. We know that the GP will have more than 300 horsepower, but exact power figures have yet to be released. As you can see in the image gallery above, it will have some crazy aerodynamic additions, but probably won't wear a Nurburgring-inspired camouflage wrap when it goes into production in 2020 with a limited run of 3,000 units. And now we know that it will be much faster round the 'Ring than the previous GP — but will it be faster than the lap time of 7 minutes and 43.8 seconds recorded by the Honda Civic Type R? We'll see, but we wouldn't be surprised.

Mini bringing new 230-hp John Cooper Works to Detroit

Mini models may keep getting incrementally bigger, but then so do their engines. Or more powerful, anyway - especially when it comes to the John Cooper Works performance models. The JCW version of the first (post-revival) generation R50, which was really more of an upgraded Cooper S than its own model, packed a 1.6-liter supercharged four with 200 horsepower. The following R56 JCW upped that incrementally to 208 hp, but the next Works hatchback is now rumored to pack around 230 horses.
Tipped to be revealed in both three- and five-door body-styles at the 2015 Detroit Auto Show half a year from now, the F56-gen Mini John Cooper Works hatchback is expected to use the same 2.0-liter turbo four as the new Mini Cooper S, but increasing the output from 189 hp to approximately 230. That would mean it would be more powerful than either of the two previous John Cooper Works GP editions to make the new JCW the most powerful road-going Mini to date, backed by 285 pound-feet of torque driving through a six-speed manual or available automatic transmission to deliver what promises to be a blistering pace for the latest retro hatchback.