2012 Mini Cooper Countryman S Turbo Auto Clean Carfax 1 Owner on 2040-cars

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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

2021 Mini Countryman gets a light update inside and out

Well that didn't take long. We got a glimpse of the refreshed 2021 Mini Countryman last week, and now it has been fully revealed. Sure enough, it's a light makeover of the current model, bringing it up to date with the rest of the lineup. The major changes to the Countryman are on the exterior. The front and rear bumpers have been thoroughly redesigned. At the front, there's only one main grille opening, flanked by small slots at either end. The round foglights sit on each side of the grille as part of a black plastic surround. The rear bumper is now entirely body color, and can feature a prominent skid plate-style panel. The 2021 Countryman also gets standard LED headlights, fog lights and taillights. The latter now have the Union Jack design shared with every other Mini model. The S models have a new mesh grille, too. Two new exterior colors have been added, White Silver and Sage Green, as has a Piano Black exterior trim that colors all the chrome on the outside in black. Inside, the Countryman gets a revamped center display surround with touch-sensitive shortcut buttons and flush fitting hazard light and driver aid buttons. A version of the Mini Cooper SE electric car's instruments with 5-inch display is now an option. Two new interior leather colors are added, Indigo Blue and Malt Brown, both of which have their colors extended to the lower plastics on the doors and dash. Mechanically, the Countryman is carryover. The base Cooper gets a 134-horsepower turbocharged three-cylinder. The Cooper S gets a 189-horsepower turbocharged four-cylinder. The John Cooper Works gets 301 horsepower from a turbo four-cylinder. The Cooper SE plug-in hybrid combines the three-cylinder with an electric motor to get 224 horsepower. Range and fuel economy for the latter hasn't officially been announced, but it's likely to match the current model's 18-mile range and 29 mpg combined fuel economy for gas only. The Cooper and Cooper S are available with front-wheel drive and a 7-speed dual-clutch transmission or all-wheel drive with an 8-speed automatic. The John Cooper Works comes only with all-wheel drive and an 8-speed automatic, while the hybrid comes with all-wheel-drive and a 6-speed automatic. The updated Mini Countryman is expected to go on sale this summer. Pricing and fuel economy will be available closer to the on-sale date. Related Video:

Psychology can wipe out 20-25% of your EV's range

There are two primary takeaways from a recent study of electric-vehicle driving habits in Germany. One: an electric vehicle with 25 percent of its battery charge left creates the same reaction in drivers as the fuel needle on "E" in a gas-powered car. Two: familiarity breeds comfort. The study, conducted by Germany's Technische Universitat Chemnitz and funded by the German Federal Ministry for the Environment, Nature Conservation and Nuclear Safety, put some real numbers on the concept of "range anxiety." According to Green Car Congress, that anxiety truly kicks in when there's less than a quarter of the driving range left on an EV's battery and the study found that a typical car's range is "shortened" by a 20 to 25 percent "psychological safety buffer." If we take the popular Nissan Leaf as an example, the official 84-mile single-charge range is really closer to 63 miles in the head of the driver. The longer the driver spent in the EV, the shorter his mental buffer became. The study was culled from data involving just 79 drivers who tooled around Berlin in Mini E EVs for about six months, collectively putting a quarter-million miles on the electric vehicles. The good news is that the longer the driver spent using the EV, the shorter his mental buffer became, which meant he could comfortably get more miles from the car. So, to all you EV advocates out there, know that once drivers spend some time with an EV, they get more and more used to what the car can do. It's a lesson we've learned before. Just remember that to new EV drivers, the single-charge range is a lot smaller than the one old-timers see.