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Volvo leads and Mini fails in JD Power's Tech Experience Index

New cars are basically rolling computers. Everything from the engine to the infotainment runs on a series of ones and zeros, and a lot of that technology requires input from the driver. So it's no surprise that JD Power has a study designed specifically to discern which bits of tech drivers love and which bits they loathe. "New technology continues to be a primary factor in the vehicle purchase decision," says JD Power's Kristin Kolodge, executive director of driver interaction & human machine interface research. "However, it’s critical for automakers to offer features that owners find intuitive and reliable. The user experience plays a major role in whether an owner will use the technology on a regular basis or abandon it and feel like they wasted their money." The J.D. Power 2020 U.S. Tech Experience Index (TXI) Study found that Volvo owners are happiest with the technology packed inside their vehicles, followed by BMW and Cadillac, all brands that JD Power classifies as premium. The highest-rated mainstream brand is Hyundai, followed by Subaru and Kia. As was the case with the organization's Initial Quality and APEAL studies, Tesla's numbers aren't officially included because they are the only automaker that has not granted JD Power approval to contact its owners in states that require it. Tesla's projected score of 593 would have put it in second place, right behind Volvo's score of 617. The lowest-ranked brand in the TXI Study is Mini, with Porsche right behind. Diving a little bit deeper, JD Power's findings suggest that the technologies new car buyers care most about are related to helping them see their surroundings better. Camera systems, including rear-view mirror cameras and ground-view cameras, scored highest in five of the six satisfaction attributes measured in the study. The technology that owners could really do without? Gesture controls. Owners who answered JD Power's survey say they don't use gesture controls much at all after initially trying them, and they don't really care if their next vehicle has them. We have to wonder if those responses might be what kept BMW out of the top spot. The TXI Study also found that owners are split on automated driving helpers, like lane-keeping assist and automatic emergency braking. JD Power suggests that owners may need more training on those systems before they learn to trust them. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences.

2020 Mini Countryman Review & Buying Guide | The big Mini is still fun

The 2020 Mini Countryman manages to keep most of the fun character of the regular Mini Hardtop, but with the practicality and style of a small crossover. How small, though? It's definitely among what we'd classify as subcompact models, but given its level of engineering, interior quality and, perhaps most obviously, its price, the Countryman fits well above mainstream models like the Hyundai Kona or Kia Soul, but doesn't quite reach the luxury rungs where the Mercedes-Benz GLA-Class, BMW X1, and the Audi Q3 reside. Given that in-betweener status and its quirky design aesthetic, the Countryman is bit hard to classify or stack up with competitors on an apples to apples basis. Best to think of it as an alternative, then, and focus on the things it does well. Most of all, it’s one of the best handling, and most fun-to-drive subcompact crossovers on the market – luxury or otherwise. It can be had with a number of peppy turbo engines, including a certified hot hatchback-grade 301-horsepower engine for the John Cooper Works. It also has a roomy interior with solid quality and characterful details. And although it's very expensive when compared to the Souls of the world, with a base price of just under $30,000, it starts at thousands less than those luxury models. So it may be tough to classify, but it's still worth a look.  What's new for 2020? Two of the more niche Countryman models see significant updates. The John Cooper Works model gets the aforementioned new turbocharged 2.0-liter four-cylinder making 301 horsepower and 332 pound-feet of torque. The Cooper SE Countryman plug-in hybrid gets longer electric range, going from 12 miles to 18 miles thanks to a higher capacity 9.6-kWh battery. Fuel economy with a drained battery also rises from 27 mpg to 29. On other Mini Countryman models, the manual transmission has been dropped altogether, leaving two different automatic transmission choices. What's the Countryman's interior and in-car technology like? The Mini Countryman has a cabin with as much whimsy as you would expect for the brand. Though the speedometer has long since moved to the steering column, the dash continues to have a giant center circular motif as a tribute to past models. Vents, door handles and more have funky shapes, and Mini employs a wide array of plastics of different grains and colors to keep things interesting and looking premium, even if the plastics themselves feel average to the touch.

Mini reveals refreshed Paceman in Beijing

It was just a few days ago that Mini unveiled its refreshed Countryman at the New York Auto Show, and now it has followed up with the revised version of that model's coupe counterpart, the Paceman. Revealed today at the Beijing Motor Show, the new Paceman adopts all the changes applied to the new Countryman - which is to say, not a whole lot, but maybe enough to keep it current for the masses of customers in the market for a three-door version of a vehicle that's bigger than its stablemates but smaller than most other crossovers.
Pictured here in Piano Black (one of three new shades on offer alongside Midnight Grey and the Jungle Green in which the new Countryman was featured), the mildly refreshed Paceman has, like its five-door counterpart, been so subtly updated that we can scarcely tell the difference... even after sorting through the press release below. There are some minor revisions to the exterior, the cabin features slightly updated equipment, and the Cooper S gets an extra few horsepower. And that's about all she wrote, folks.
Mini will offer the updated Paceman worldwide with a wide array of four-cylinder engine options. With no budget-oriented One model, the Cooper is the base model with a 122-horsepower version of the brand's ubiquitous 1.4-liter four and the John Cooper Works sits at the top of the range with 218 hp. The two diesel specs are present as well, and buyers cam choose (on most models) between front- and All4 all-wheel drive.