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Volvo leads and Mini fails in JD Power's Tech Experience Index

New cars are basically rolling computers. Everything from the engine to the infotainment runs on a series of ones and zeros, and a lot of that technology requires input from the driver. So it's no surprise that JD Power has a study designed specifically to discern which bits of tech drivers love and which bits they loathe. "New technology continues to be a primary factor in the vehicle purchase decision," says JD Power's Kristin Kolodge, executive director of driver interaction & human machine interface research. "However, it’s critical for automakers to offer features that owners find intuitive and reliable. The user experience plays a major role in whether an owner will use the technology on a regular basis or abandon it and feel like they wasted their money." The J.D. Power 2020 U.S. Tech Experience Index (TXI) Study found that Volvo owners are happiest with the technology packed inside their vehicles, followed by BMW and Cadillac, all brands that JD Power classifies as premium. The highest-rated mainstream brand is Hyundai, followed by Subaru and Kia. As was the case with the organization's Initial Quality and APEAL studies, Tesla's numbers aren't officially included because they are the only automaker that has not granted JD Power approval to contact its owners in states that require it. Tesla's projected score of 593 would have put it in second place, right behind Volvo's score of 617. The lowest-ranked brand in the TXI Study is Mini, with Porsche right behind. Diving a little bit deeper, JD Power's findings suggest that the technologies new car buyers care most about are related to helping them see their surroundings better. Camera systems, including rear-view mirror cameras and ground-view cameras, scored highest in five of the six satisfaction attributes measured in the study. The technology that owners could really do without? Gesture controls. Owners who answered JD Power's survey say they don't use gesture controls much at all after initially trying them, and they don't really care if their next vehicle has them. We have to wonder if those responses might be what kept BMW out of the top spot. The TXI Study also found that owners are split on automated driving helpers, like lane-keeping assist and automatic emergency braking. JD Power suggests that owners may need more training on those systems before they learn to trust them. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences.

Mini Cooper SE Prototype First Drive Review | This electric hatch is a suburban belter

MUNICH, Germany — A battery-electric Mini SE? Haven't we been here before? Well, yes: A decade ago, as part of its "i Project," BMW conducted a worldwide field trial of some 750 lithium-ion battery equipped two-door Mini Coopers. It was launched at the 2008 L.A. Show, and the lithium-ion battery pack took up most of the space normally occupied by the rear seats. Nevertheless, interest in the 450 lease vehicles offered in the U.S. (at $850 a month) was strong, with more demand than cars available. One result of the 2008-2011 trial was parent company BMW learned that the average owner of a two-door Mini drives about 25 miles a day, and the company is hoping the battery Mini will be an ideal (sub)urban-run-around for two- or three-car families. Now BMW is about to launch a production Mini EV (based on the two-door model, but with the full complement of four seats), which goes on sale at the end of the year. This will join the Mini Countryman All4 plug-in hybrid in the electrified Mini stable, but while the Countryman has an EV range of about 12 miles, this battery Mini will travel around 120 miles on a single charge. The reason we can't be too definite about the new Mini's capabilities is that BMW isn't allowed to "advertise" the car this far in front of its on-sale date. We caught up with the prototype model, mummified in camouflage tape, at an off-the-road driving event held at BMW's Munich driving center on the former military air base of Furstenfeldbruck, now known as Maisach. The drivetrain is based on the middle model of BMW's i3 range, the i3S, with its 135 kilowatt/181 horsepower motor and 94 amp-hour, 33 kilowatt hour battery. The battery is a 96-cell lithium-ion unit from Chinese supplier CATL instead of BMW's previous supplier, Samsung, and it weights 441 pounds. Unlike the team-built, mainly carbon-fiber i3, the Mini is a standard three-door model that runs down the production line in Oxford, with a metal subframe that houses the electric motor, inverter, transformers, and control electronics so they can be slotted into place like a conventional driveline. We can extrapolate a few things about the Mini from the BMW i3S. As well as its working range of 120 miles, the i3S has a top speed of 100 mph and will accelerate from 0-62 mph in 7.7 seconds. With over 360 pounds more to pull about, the 2,998-pound Mini EV will be slower, with less range, especially if used in cold conditions.

2020 Mini John Cooper Works Clubman, Countryman crack 300 horsepower

Mini got our attention a few months ago when it announced the upcoming Mini John Cooper Works GP would get over 300 horsepower. But apparently Mini's ultimate hot hatch isn't the only car getting a major power infusion, as the company announced the 2020 Mini John Cooper Works Clubman and Countryman are both getting 300-horsepower engines. Specifically, they'll make 301 horsepower each along with 331 pound-feet of torque from a revised 2.0-liter inline-four. That engine features a stronger crankshaft, new pistons and rods and a lower compression ratio to handle extra boost. All the power is sent through a standard all-wheel-drive system that comes with a mechanical limited-slip differential up front. Like past all-wheel-drive Minis, the system mainly operates in front-drive mode until slippage is detected, at which point power goes to the rear. The all-wheel-drive system has been beefed up with stronger gears and rear axles. Launch control is a standard feature, too. Also standard, a bit disappointingly, is an eight-speed automatic transmission. No manual will be offered on these models. Hopefully manuals will still be offered on later JCW Hardtop and Convertible models. These engine and drivetrain changes help the Clubman and Countryman improve their 0-to-60 mph times by about 1.5 seconds. The Clubman now gets to 60 mph in 4.9 seconds, and the Countryman in 5.1 seconds. Both Minis are the first to be given a 155-mph electronic speed limiter, too. Previous models didn't have enough power to reach that mark. Mini John Cooper Works Countryman View 4 Photos Mini also made some upgrades in the handling and stopping departments. Both models get additional chassis bracing along with small suspension revisions. A package with electronically adjustable shocks is available. The rear brakes now feature fixed four-piston calipers. Front brake rotors are 14.2 inches in diameter, while the rears are 13 inches. Despite these major mechanical upgrades, visual changes are extremely subtle. The Clubman has a different main grille insert and the new Union Jack taillights, but the Countryman is effectively identical to the current model. The interiors on each are basically unchanged as well. Pricing and availability have not been announced yet. Since large portions of the vehicles are shared with the current model, we would expect to see them go on sale at least within the year, possibly in the next few months. Prices likely won't change too much from the current model year.