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Preposed class-action lawsuit targets 'defective' MyFord Touch

A national law firm, Hagens Berman Sobol Shapiro LLP, has filed a proposed class action lawsuit whose presupposition is that MyFord Touch is defective. Specifically, the complaint states that the system - as well as the MyLincoln Touch and MyMercury Touch clones - often freeze, fail to respond to voice or touch commands and have issues connecting to mobile phones.
According to Hagens Berman managing partner Steve Berman, MyFord Touch is a theoretically "brilliant idea" that falls short in actual execution. Said Berman in a press release, "In reality, the system is fundamentally flawed, failing to reliably provide functionality, amounting to an inconvenience at best, and a serious safety issue at worst."
Other MFT issues enumerated within the 41-page filing include problems controlling the window defroster, rear-view camera and navigation system. The suit maintains that Ford is aware of the problem but has yet to submit a workable and acceptable solution to MFT customers. Scroll down if you'd like to read the full press release.

NHTSA investigating 500k Ford and Mercury cars for lighting failures

The Ford Crown Victoria and Mercury Grand Marquis might be long gone as new models in showrooms, but the National Highway Traffic Safety Administration might check them out yet again for a potential problem. At the urging of North Carolina Consumers Council, the agency may open another investigation into the front lighting control module on vehicles from the 2003-2005 model years, and NHTSA estimates the issue could affect 517,945 vehicles. If the module stops working, it can cause a complete failure of all forward lighting, including the headlights. NHTSA previously investigated the issue in 2008 and 2009 but found no need for a recall, according to Bloomberg. Ford also extended the warranty on the part to 15 years or 250,000 miles. To prompt this new request, the North Carolina Consumers Council received a letter from a woman experiencing the module's failure. Upon further investigation, the council found 604 complaints of this problem on NHTSA's website, including seven crashes. Furthermore, the group has alleged that dealers told customers that the parts to perform the replacement weren't available, despite the extended warranty. According to the government agency, "A defect petition has been opened to evaluate the issue and make a grant or deny decision." Ford spokesperson Kelli Felker tells Autoblog via email, "We will cooperate with NHTSA, as we always do." You can read the council's complete letter to the Feds in PDF format, here. INVESTIGATION Subject : Loss of headlamp/exterior lighting Date Investigation Opened: APR 01, 2015 Date Investigation Closed: Open NHTSA Action Number: DP15002 Component(s): EXTERIOR LIGHTING All Products Associated with this Investigation Vehicle Make Model Model Year(s) FORD CROWN VICTORIA 2003-2005 MERCURY GRAND MARQUIS 2003-2005 Details Manufacturer: Ford Motor Company SUMMARY: The Office of Defects Investigation (ODI) has received a petition from the North Carolina Consumers Council, Inc. requesting a defect investigation of an alleged defect condition resulting in headlight and/or exterior lighting failure on 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles. The petition letter is attached for review. The petitioner alleges a defect in the lighting control module that powers the headlights which can result in the loss of vehicle headlights and/or all exterior lighting while driving. ODI has previously investigated this issue under PE08-066 which was closed without a defect finding.

Junkyard Gem: 1995 Mercury Tracer Trio

With the rise of Radwood, cars with exaggerated characteristics associated with the 1980s and 1990s are cool again. That means some combination of pastel and/or neon colors, squiggly squeezed-from-toothpaste-tube graphics, nonfunctional decklid spoilers, giant TURBO badging, and kicky youth-centric nomenclature are required if you want your wheels to be considered in compliance with the sacred tenets of Radism. I do my best to find rad machinery while crawling around in car graveyards, and since I came of driving age in 1982 I know a bit about the subject. Today's rare Junkyard Gem shows us the Mercury Division's belated attempt to sell fun cars to rad-leaning youngsters: a Tracer Trio, found in a Denver yard a few weeks back. The Trio package added 310 bucks to the cost of the $11,280 base Tracer sedan (that's about $575 on a $20,925 car in 2022 dollars), and it got the hip-and-trendy young buyer a leather-wrapped steering wheel, seven-spoke wheels, a decklid spoiler and these rad fender badges. I'm going to say that the much louder graphics and candy-cane-colored displacement badges on the Pontiac Sunbird W25 out-radded the Tracer Trio by a mile, but then Pontiac generally out-radded everyone in those days. Even Plymouth got into the act with such radness as the Breeze Expresso and Sundance Duster (we'll overlook the anti-rad Horizon Miser here). Perhaps tellingly, Mercury, Pontiac and Plymouth all got the "Old Yeller" treatment not long after the Rad Era ended. The Tracer name always went on Mercuries built on Mazda platforms, starting with the Australia-built, Ford Laser-based 1987-1989 cars and then continuing with Mexico-assembled, Ford Escort-based 1991-1996 cars. That generation of Escort/Tracer was mechanical twins with the Mazda Protege, itself the bridge between the 323 and the Mazda3. Some Tracers got the a 1.8-liter Mazda engine that was related to the Miata's engine, but this one has the pure-Detroit CVH 1.9. You're looking at 88 horsepower right here; the Mazda 1.8 offered 127 horses. At least the original buyer of this car got the base five-speed manual transmission instead of forking over $815 extra (about $1,510 today) for the four-speed slushbox. As a 29-year-old slacker living in San Francisco's Mission District and driving a hooptie '65 Chevy Impala sedan at the time, I would have taken the manual transmission without the Trio package, had I been forced to buy a new Tracer.