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Car subscription services: A slow, expensive start — but the potential is huge

Americans are used to paying for subscriptions — to magazines and cable television, for instance — but experience shows they'll cancel when the price of admission gets too high, or there are more tempting alternatives. Cord cutters ditched nearly 1.5 million pay-TV subscriptions in 2017, according to a survey by Leichtman Research Group. Cable TV started out cheap with basic offerings, and then got expensive. The auto industry's subscription offerings are new, but they're starting out costly, and not price-competitive with traditional leasing. The upside is that they take the hassle out of car ownership for busy people by letting the service take care of maintenance, insurance, licensing and taxes. And they give consumers choice, often allowing relatively painless switches between different cars in the automakers' lineup. Subscription services also point the way toward an ownership-free auto experience, and offer an easy transition to a potential world where ride- and car-sharing will be dominant. Subscriptions are here to stay, but consumers may take a while to "get" them. Lincoln's subscription service for lightly used 2015 to 2017 models, offered through the Ford-owned Canvas beginning this year, got off to a slow start. Many early subscribers canceled. Last month, Cadillac announced it would " temporarily pause" its $1,800-per-month Book subscription service for "adjustments" as of December 1. According to the Wall Street Journal, "Snags with the back-end technology used to support the service made some customer-service functions tedious and time-consuming, adding costs for the company." The challenge for automakers is to come up with a strategy that offers consumers a compelling, affordable option to regular ownership, and one that can also make a profit. I think they'll find that sweet spot, but they're not there yet. Jack Nerad, former executive editorial director at Kelley Blue Book and author of " The Complete Idiot's Guide to Buying or Leasing a Car," points out that "A lot of people expected that subscriptions would be very valuable for people who wanted inexpensive transportation, but the reality is quite the opposite. Subscriptions are offering more choices for the wealthy.

Mercedes GLS updates Silver Star seven-seater

It can be bewildering, the staggering array of crossovers and SUVs offered by Mercedes-Benz. There's the G, the GL, the GLK and the GLA, not to mention the new GLE and the ML that basically started it all. So you can forgive yourself if you've never heard of the GLS. After all, it doesn't currently exist. But it will soon. In accordance with Benz's new nomenclature, the GLS-Class will be the replacement for the GL – the largest of the Mercedes utility vehicles and the only one with three rows of seats. Since the current GL was only launched about two and a half years ago, the new nameplate won't be attached to an all-new model just yet. But as you can see from these spy shots, it appears that Mercedes is preparing a facelifted version of the existing model to fit into the new (or at least renamed) lineup. The biggest changes discernible from these spy shots is the revised front end, with new headlights, a more upright grille and a reshaped bumper and hood to go along with it. Around back the changes are more subtle, with reshaped tail lamps, bumper and exhaust pipes. Inside we're expecting a cleaner center console with a new 8-inch touchscreen reportedly inspired by the iPhone. We don't know when, exactly, to expect the revised GLS to arrive on the scene, but given the relatively modest nature of the revisions and how close they look to being ready, we wouldn't expect it to be long now. Whether those minor changes will be enough to keep up with the all-new Audi Q7 just announced, however, is another matter entirely.

Mercedes teams with Pebble for smartwatch tech

Most automakers have realized by now that a good infotainment system is a must-have feature for many buyers, and have, as a result, invested increasing amounts of time and money developing these technologies. But some automakers are going above and beyond in-car entertainment and navigation technology by focusing on wearable technology as well.
Nissan has emerged as one such company, developing its own alternative to Google Glass and performance-oriented smartwatch. But Mercedes-Benz is also putting itself at the forefront of wearable tech - not by developing competing products to those designed by dedicated tech companies, but by working with them. The German automaker, as we recently reported, is developing its own app for Google Glass, and is now doing the same with smartwatches as well.
Set to be unveiled at the upcoming Consumer Electronics Show in Las Vegas, Mercedes has collaborated with Pebble Technologies to develop the Digital DriveStyle app. The system will display tell its wearer where the car is, whether the doors are locked and if it needs fuel. Inside the car it'll alert the driver to potential hazards coming up on the road, while making functions like re-routing the nav system, controlling the audio system or activating Siri that much easier.