2013 Mercedes-benz C-class C250 Sport Sedan Polar White-new Condition 1300 Miles on 2040-cars

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Mystery shoppers love Infiniti, hate Tesla

Infiniti, followed by Lexus tied with Mercedes-Benz took the top two spots for best sales experience according to mystery shoppers from the latest Pied Piper Prospect Satisfaction Index, while EV manufacturer Tesla recorded the lowest overall score. Not surprisingly, premium brands dominated the top ranks. Including the three already mentioned, luxury brands occupied seven of the top ten spots and included Audi, BMW, Porsche, and the only American brand to crack the upper echelon, Cadillac. Toyota, Volkswagen, and Nissan rounded out the first ten positions. The news for domestic automakers isn't good. Aside from Caddy, the only other star-spangled automaker to score above the industry average is Chrysler. The rest of FCA, most of GM, and all of Ford fell below the line. But Pied Piper's mystery shoppers handed Tesla the biggest walloping – the company is ten full points below the next lowest brand, Volvo, and its score of 86 is 17 below the average of 103. It's baffling, considering the company's touted direct-sales model. "Tesla leaves me scratching my head," Fred O'Hagan, Pied Piper's president and CEO, told Wards Auto. "They own all of their stores, so you would think each one would be doing the same thing. But they're not. Tesla is consistent in its inconsistencies." O'Hagan added that there's a "huge variation" in Tesla's store-to-store effectiveness, and that in some cases, shoppers found showroom workers that acted more like "museum curators," Wards Auto reports. It might be popular to call Tesla the Apple of the car world, but based on Pied Piper's work, the brand has a long way to go to emulate the uniform shopping experience of an Apple Store. The news might be bad for Tesla, but even for the brands that scored below average, there's cause for celebration. Only Tesla and Mini lost points in this year's rankings, and only Mercedes and Lincoln held steady. Every other brand, including Infiniti, which topped the index for the first time, gained at least one point. The biggest improvements belong to Porsche, Land Rover, and Mitsubishi, which all jumped five points. Pied Piper's annual Prospect Satisfaction Index uses mystery shoppers – over 6,100 this year – from across the country to assess dealers and generate rankings from over 50 individual factors. News Source: Pied Piper via WardsAuto Green Audi BMW Cadillac Chrysler Infiniti Lexus Mercedes-Benz Nissan Tesla Toyota Car Buying Car Dealers study

Autoblog's Editors' Picks: Our complete list of the best new vehicles

It's not easy to earn an “EditorsÂ’ Picks” at Autoblog as part of the rating and review process that every new vehicle goes through. Our editors have been at it a long time, which means weÂ’ve driven and reviewed virtually every new car you can go buy on the dealer lot. There are disagreements, of course, and all vehicles have their strengths and weaknesses, but this list features what we think are the best new vehicles chosen by Autoblog editors. We started this formal review process back in 2018, so there's quite of few of them now. So what does it mean to be an EditorsÂ’ Pick? In short, it means itÂ’s a car that we can highly recommend purchasing. There may be one, multiple, or even zero vehicles in any given segment that we give the green light to. What really matters is that itÂ’s a vehicle that weÂ’d tell a friend or family member to go buy if theyÂ’re considering it, because itÂ’s a very good car. The best way to use this list is is with the navigation links below. Click on a segment, and you'll quickly arrive at the top rated pickup truck or SUV, for example. Use the back button to return to these links and search in another segment, like sedans. If youÂ’ve been keeping up with our monthly series of the latest vehicles to earn EditorsÂ’ Pick status, youÂ’re likely going to be familiar with this list already. If not, welcome to the complete list that weÂ’ll be keeping updated as vehicles enter (and others perhaps exit) the good graces of our editorial team. We rate a new car — giving it a numerical score out of 10 — every time thereÂ’s a significant refresh or if it happens to be an all-new model. Any given vehicle may be impressive on a first drive, but we wait until itÂ’s in the hands of our editors to put it through the same type of testing as every other vehicle that rolls through our test fleet before giving it the EditorsÂ’ Pick badge. This ensures consistency and allows more voices to be heard on each individual model. And just so you donÂ’t think weÂ’ve skipped trims or variants of a model, we hand out the EditorsÂ’ Pick based on the overarching model to keep things consistent. So, when you read that the 3 Series is an EditorsÂ’ Pick, yes, that includes the 330i to the M3 and all the variants in between. If thereÂ’s a particular version of that car we vehemently disagree with, we make sure to call that out.

2016 Mercedes CLA and GLA get more power, quicker

Unlike in Europe, Mercedes-Benz doesn't have hyper hatches like the Audi RS3 to compete against in North America, at least not yet. However, the company isn't letting its high-performance compacts get behind the times anywhere in the world with the announcement that the CLA45 AMG and GLA45 AMG in the US are getting practically the same raft of upgrades as the ones across the pond. Both models go on sale in October in US dealers. Like its European counterpart, the 2.0-liter turbocharged four-cylinder in the diminutive AMGs receives upgrades to produce 375 horsepower and 350 pound-feet of torque (the 381 hp rating over there is in metric ponies). That's an impressive 20-horsepower and 18 lb-ft bump over the current version of the mill. Beyond just the boost in output, quicker acceleration comes from revised, more aggressive ratios in third through seventh gears. The latest AMGs make great use of their upgrades, too. The 2016 GLA45 now clocks the run to 60 miles per hour in 4.3 seconds, a staggering half-second quicker than the 2015 model. The CLA45 slices 0.3 seconds off its time to make the sprint in 4.1 seconds, which gives the sedan the same acceleration as a SL63 AMG. In addition to the powertrain tweaks, the 2016 models get a few other added luxuries. As in Europe, they receive the Dynamic Select System that uses a rotary knob select from multiple driving modes. Inside, there's standard keyless start, dual-zone climate controls, and Mercedes' latest infotainment unit. A "Turbo 4Matic" badge on the fender now hints at the vehicles' performance potential. The new Dynamic Plus Package is the major addition to the options list. It combines a limited slip differential at the front, AMG Adaptive Suspension, Race Mode, Performance Steering Wheel, and pushes the top speed to 167 mph. At the same time, the AMG Driver's Package is discontinued, and the AMG Performance Studio Package is dropped on the CLA45. Related Video: