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Mercedes dealers authorized to spend $2,500 on perks for S-Class customers

If you drop $100,000 on a luxury sedan, it seems only reasonable to receive some preferential treatment at the dealership you purchased from. After all, that price isn't just for the car - you're paying for the brand and all the cachet that entails. For Mercedes-Benz, those benefits have apparently been lacking relative to the German brand's luxury competitors.
That's set to change, though, as Automotive News reports that the German brand is placing a much greater emphasis on keeping its customers happy and loyal with its MB Select program. Starting with the new S-Class and spreading to the CLA-Class (and eventually beyond), dealers are being given money - up to $2,500 in the case of the flagship sedan - just to improve the customer experience.
We agree, improving the "customer experience" is quite a vague term, so it's nice that Mercedes USA's CEO, Steve Cannon, offered up some examples to AN at the LA Auto Show. For example, a customer couldn't fit his sunglasses into the overhead compartment. "So we bought him a pair of Ray-Ban sunglasses that fit because of their shape," Cannon said.

Range Rover versus Mercedes-Benz: Which makes a more appealing SUV?

From time to time — truth be told, all the time — the Autoblog staff enjoys a good debate on the merits and demerits of the cars and trucks we drive each week. This week, we spent some time in a brand-new Land Rover Range Rover Supercharged SUV, a model some of us think sits at the pinnacle of the luxury utility vehicle segment. Others disagree. The following is a real-life online debate that took place over the course of a few hours. Have a read, and feel free to take sides. There's a poll at the end so you can make your voice heard. Consumer Editor Jeremy Korzeniewski: Strange as it may sound, Jeremy Clarkson and I have a few things in common, most obvious of which is that we share a given name. But we also both love cars so much that we decided to turn our automotive passion into a career — with varying degrees of success, of course — and we both have come to realize over time that there's no point in trying to topple the Land Rover Range Rover as the world's best luxury off-road utility vehicle. Thing is, this universal truth isn't quite as universally shared as I think it should be. In fact, my esteemed colleague Alex Kierstein believes that Mercedes-Benz makes the most desirable four-wheel-drive off-road vehicles. He's clearly wrong, but I feel obligated to let him explain his choice, though it won't go without a rebuttal. Senior Editor Alex Kierstein: That's correct, and so am I in this regard. I'm sorry, Jeremy, but it's an irrefutable fact that Mercedes-Benz is doing the best interiors in the business now. And the interior is where you're going to spend most of your time, at least when the thing's running. The Range Rover's interior simply isn't as special, and frankly it'll be in the shop enough that you won't enjoy it. Now, stepping into pretty much any contemporary Mercedes sedan interior is a "wow" moment. They seem special — posh, exclusive, luxurious. The SUVs, all older vehicles coming due for total redesigns at some point in the future, are lagging a bit, but it's still a premium and upscale experience. Especially since performance is almost academic at this point. Anything in this class is going to be powerful, almost absurdly so. So why not go for the one that makes you feel like royalty, rather than your mechanic? JK: I just want to point out that it was you who brought reliability into this discussion.

New Mercedes-Benz pickup to be called GLT?

The Mercedes-Benz pickup will allegedly be called the GLT, and it won't be "a fat cowboy truck." That's according to the head of MB's truck project, former AMG boss Volker Mornhinweg, quoted by Car. We already knew that Mercedes would be teaming up with Renault-Nissan for its double-cab pickup, but until Car sat down with Mornhinweg, we were unsure of how the vehicle would be targeted. Aside from being neither fat nor cowboy like, the exec shed some light on the German brand's mindset behind the new truck. "We are not going to develop a fat cowboy truck for North America. After all, the big three – Ford, GM/GMC and Ram – already own about 90 percent of that market which typically absorbs in excess of two million units per year," Mornhinweg told Car. "In this cutthroat environment, newcomers like us would invariably fight an arduous uphill battle. That's why our focus is on a smaller and lighter pick-up truck which is already perceived as premium product in South America, Africa and the Middle East." While Mornhinweg wasn't the one to let slip on the new Mercedes truck's name, Car reports that it will wear the GLT badge. There's no mention of where the publication came up with that title, though, aside from "rumors." We've reached out to Mercedes-Benz for comment on the truck's name, and should they get back to us, we'll be sure to update this post. Related Video: News Source: CarImage Credit: Mercedes-Benz Vans Mercedes-Benz Truck