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Mazda revamping dealers with 'Retail Evolution'

Mazda introduced its Retail Revolution dealership design language 12 years ago, which focused on open-plan spaces, multimedia areas, and allowing customers to interact with the brand before needing to interact with a salesperson. Two years ago the carmaker started work on the next step in its dealership design, and the new language, called Retail Evolution, was unveiled at Mazda of Everett in Seattle, Washington. Aiming to make the Mazda brand feel more premium and increase dealer profits, it goes even further on the open-plan to create "a new level of business transparency." It's all done with a lot of black, white, raw wood, metal finishes, and a lot of glass. Mazda Lounges will offer free wi-fi, and digital displays will replace static photographs. So as not to hurt showrooms still recouping their investment in Retail Revolution, Mazda will work with dealers to figure out how best to update facilities, and the Retail Evolution has three tiers that can be adapted to particular locations. The press release is below, a couple of renderings are above. MAZDA ANNOUNCES ALL-NEW RETAIL EVOLUTION DEALERSHIP DESIGN Mazda of Everett Showcases First Ground-Up Retail Evolution Design IRVINE, Calif. (August 27, 2015) – Mazda North American Operations (MNAO) today announced its all-new dealership design, dubbed "Retail Evolution", featuring an open concept floorplan that offers a new level of business transparency, and a look and feel enhanced through the use of natural materials that results in an even more upscale decor than the company's current popular Retail Revolution design. The first Retail Evolution dealership built from the ground up to this exacting standard will be Mazda of Everett in Seattle, Wash., opening today. "Thanks to our KODO design philosophy and suite of SKYACTIV technologies, our vehicle lineup has never been stronger. We are now able to take that groundbreaking design language and translate it into our dealership experience," said Jim O'Sullivan, president & CEO, MNAO. "Retail Evolution embodies the spirit and direction of the Mazda brand, while offering an upscale experience our customers expect and deserve." Clad in premium black, clean white, and featuring new chrome Mazda signage, the new Retail Evolution Mazda dealerships will provide dealers with strong curb appeal. New materials throughout the building give dealers an upscale look and feel with warm raw-material tones of wood and metal in the showroom.

This is the 2017 Mazda MX-5 RF targa-roof fastback

We knew Mazda was going to introduce a new Miata variant ahead of the 2016 New York International Auto Show, but the smart money was on a power retractable hardtop version that largely mirrored the last-gen car's folding number. So it was a surprise when the new 2017 Mazda MX-5 RF – retractable fastback – drove onto the stage sporting wild buttresses and a hide-away targa roof panel. The buttresses lift up and swallow the rear window and roof panel in a matter of seconds, and then the buttresses snug back down. This leaves a hoop spanning the buttresses, but at least it's done up in black to be less visually apparent. The result is more of a targa roof experience, rather than the previous PRHT which gave occupants essentially the same experience as the soft-top with the top down. No matter. The result is stunning, and will differentiate the RF even more from the standard MX-5. Mazda designers took extra care to make sure the interface between the MX-5's dramatic fenders and the trailing edges of the roof support provided enough visual drama. Mission accomplished, we'd say. We can't take our eyes off that part of the car. View 13 Photos As you might expect, mechanical changes seem to be minor, although we'll be asking for detailed specs. Both the 1.5- and 2.0-liter engines will be available globally, but only the 2.0-liter Skyactiv-G engine will be sold in the US. The roof can be operated at up to 6.2 mph. Mazda claims the truck space is unaltered from the soft-top model. We don't yet know how much, if any, the RF's mechanism adds to the bantamweight roadster, nor the premium it'll command. Expect those details closer to launch. Related Video:

Crossovers help Mazda post its best January sales in 24 years

Mazda's 2017 ended on a bit of a flat note. It wrapped up the year with 2.8 percent fewer U.S. sales than 2016, and 8 of the 12 months lower month-over-month. But 2018 is off to a much brighter start with the company having its best January sales month since 1994, with just under 25,000 cars sold. Besides that headline statistic, the higher sales also mean this January exceeded 2017's sales by 15 percent or about 3,300 cars and put it ahead of January in that healthy 2016 year. Compared with this past December, though, sales are down about 2,000 cars. The gains are entirely due to the success of Mazda's crossover SUVs. The CX-5 was the best of the best with a month-over-month gain of over 66 percent. In actual numbers it sold about 13,500 copies compared with about 8,000 last January. The big three-row CX-9 had a big jump going from 1,600 units sold last January to about 2,300 for a gain of almost 47 percent. Even the little CX-3 saw a small gain between the two Januarys, going from about 1,200 to 1,350 sales. View 14 Photos Mazda's January would've been even better if its conventional cars hadn't dropped so much. Both Mazda Miata and Mazda6 sales dropped by just over half. The Mazda dropped from 3,300 sales to just under 1,600, and the Miata dropped from a little over 900 to a little over 400. Mazda3 held on a little better with just a 12 percent drop from last January going from about 6,600 to 5,800 sales. The lopsidedness of these sales isn't all that surprising. Crossovers have been a boon to loads of manufacturers. For example, Mitsubishi had an 2017 full of sales improvements, with the company finally breaking 100,000 units for the first time in years, and it was all because of improving crossover sales. January's sales also continue an unfortunate downward trend for Mazda's cars, with both the Mazda6 and Mazda3 having month-over-month declines every single month since February. It will be interesting to see if the new turbocharged engine option on the Mazda6 will improve sales of the sedan later this year. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.