Auto blog

Car subscription services: A slow, expensive start — but the potential is huge

Americans are used to paying for subscriptions — to magazines and cable television, for instance — but experience shows they'll cancel when the price of admission gets too high, or there are more tempting alternatives. Cord cutters ditched nearly 1.5 million pay-TV subscriptions in 2017, according to a survey by Leichtman Research Group. Cable TV started out cheap with basic offerings, and then got expensive. The auto industry's subscription offerings are new, but they're starting out costly, and not price-competitive with traditional leasing. The upside is that they take the hassle out of car ownership for busy people by letting the service take care of maintenance, insurance, licensing and taxes. And they give consumers choice, often allowing relatively painless switches between different cars in the automakers' lineup. Subscription services also point the way toward an ownership-free auto experience, and offer an easy transition to a potential world where ride- and car-sharing will be dominant. Subscriptions are here to stay, but consumers may take a while to "get" them. Lincoln's subscription service for lightly used 2015 to 2017 models, offered through the Ford-owned Canvas beginning this year, got off to a slow start. Many early subscribers canceled. Last month, Cadillac announced it would " temporarily pause" its $1,800-per-month Book subscription service for "adjustments" as of December 1. According to the Wall Street Journal, "Snags with the back-end technology used to support the service made some customer-service functions tedious and time-consuming, adding costs for the company." The challenge for automakers is to come up with a strategy that offers consumers a compelling, affordable option to regular ownership, and one that can also make a profit. I think they'll find that sweet spot, but they're not there yet. Jack Nerad, former executive editorial director at Kelley Blue Book and author of " The Complete Idiot's Guide to Buying or Leasing a Car," points out that "A lot of people expected that subscriptions would be very valuable for people who wanted inexpensive transportation, but the reality is quite the opposite. Subscriptions are offering more choices for the wealthy.

Here's our best look yet at the production Lincoln Continental

The team at Lincoln continues to strip off camouflage from the Continental in each new round of spy shots, and the latest set presents a luxury sedan that looks nearly ready for a debut at the Detroit Auto Show in January. This one doesn't even need a tow truck to get around. The production Continental takes the handsome concept's design and translates its cues to the road with tiny alterations. The rectangular, mesh grille doesn't shine with chrome on this one, but that would be an easy addition for the Detroit show. The LED headlights look nearly the same with running lights that sweep upward at the corners. The bottom of the lower fascia sees the biggest tweak the company drops the thick chrome strip in favor of a thinner lip. Lincoln doesn't put any camo on the pillars, so these shots provide a great view of the roofline in profile. Look carefully along the beltline and you can spot where the designers incorporated the high-mounted door handles from the concept. This minor styling touch greatly helps to clean up the lines along the side. The rear sees bigger changes from the concept. For example, these undisguised taillights share the same shape but now have more visible red in them. The production version also wears a fairly simple integrated exhaust rather than the more complicated design before. The Continental will reportedly be available with the Lincoln-exclusive 3.0-liter EcoBoost and front- or all-wheel drive. Unlike the MKS that it will replace, the model's production will likely occur at the Flat Rock, MI, factory. Related Video:

Ford faces class-action lawsuit for selling vehicles without brake override systems

A total of 20 Ford customers are suing the automaker in a class-action lawsuit for selling vehicles "vulnerable to unintended acceleration." According to Reuters, the suit names 30 models built between 2002 and 2010 with electronic throttle control systems but without a brake override system. Those include the 2004-2012 F-Series pickups and the 2005-2009 Lincoln Town Car. Adam Levitt, a partner with the law firm of Grant & Eisenhofer says the plaintiffs in the case want "to be compensated for their economic losses by having overpaid for cars that contained defects." Levitt contends that the plaintiffs would not have bought their vehicles or paid less for them had they known there was no brake override system in place.
Ford began installing brake override systems in its vehicles beginning in 2010. In response to the lawsuit, Ford has pointed to research by the National Highway Traffic Safety Administration that indicated that unintended acceleration is mostly caused by driver error, saying in a statement that, "NHTSA's work is far more scientific and trustworthy than work done by personal injury lawyers and their paid experts."
Belville et al v. Ford Motor Co. will be heard in US District Court in the Southern District of West Virginia.