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Preposed class-action lawsuit targets 'defective' MyFord Touch

A national law firm, Hagens Berman Sobol Shapiro LLP, has filed a proposed class action lawsuit whose presupposition is that MyFord Touch is defective. Specifically, the complaint states that the system - as well as the MyLincoln Touch and MyMercury Touch clones - often freeze, fail to respond to voice or touch commands and have issues connecting to mobile phones.
According to Hagens Berman managing partner Steve Berman, MyFord Touch is a theoretically "brilliant idea" that falls short in actual execution. Said Berman in a press release, "In reality, the system is fundamentally flawed, failing to reliably provide functionality, amounting to an inconvenience at best, and a serious safety issue at worst."
Other MFT issues enumerated within the 41-page filing include problems controlling the window defroster, rear-view camera and navigation system. The suit maintains that Ford is aware of the problem but has yet to submit a workable and acceptable solution to MFT customers. Scroll down if you'd like to read the full press release.

Lincoln Aviator's Air Glide Adaptive Suspension knows when it'll hit potholes

Lincoln is set to release its all-new three-row 2020 Aviator this summer. It will become the fifth SUV in Lincoln's lineup and the second-most expensive of the bunch, behind its Navigator big brother. One of the vehicle's stand-out features is the available Adaptive Suspension with Road Preview, which adjusts to the road using cameras and sensors. Lincoln detailed the modern tech in a new video seen above.  Selling vehicles in the luxury space requires various impressive characteristics, but above all, the most important might be the ride. Engineers design everything to maintain a comfortable experience, and today, the preparation for rough roads doesn't stop in the development and production facilities. Modern technology allows cars adapt to the surfaces they're driving on rather than applying a one-size-fits-all setup to all roads.  The 2020 Lincoln Aviator will use Air Glide Suspension and Adaptive Suspension with Road Preview in attempts to provide the best ride possible. The Air Glide Suspension uses air springs instead of coil springs, and the air bladders will stiffen or soften based on the road conditions, driving speed, and drive mode.  The Adaptive Suspension uses 12 sensors placed throughout the vehicle to monitor all sorts of vehicle conditions. It collects information on body motion, steering, acceleration, and braking and adjusts accordingly. Lincoln says the system reads the road about 500 times per second and can change settings up to 100 times per second. For example, the Aviator will know when a pothole is incoming and will stiffen the shock absorber to reduce the harshness of the hit. Road Preview, which uses a built-in forward-facing camera near the rearview mirror, helps understand the road up to 50 feet ahead and aids in informing the adaptive suspension of incoming bumps between two to eight inches.  Buyers interested in the Aviator will be able to choose between two powertrains: a twin-turbocharged 3.0-liter V6 or a twin-turbocharged 3.0-liter V6 hybrid. The Standard model starts at $52,840, while the Black Label Grand Touring starts at $89,540. Look for the Aviator to pop up at dealerships soon. 

Chevy, Lincoln dealers say they still want sedans

Detroit automakers have famously turned their backs on sedans as they make the strategic bet to double down on money-making trucks and SUVs, but dealers for at least two American brands are giving the companies contrary signals. In separate recent interviews with leading national dealer councils for Chevrolet and Lincoln, Automotive News reports that both brands’ dealers still see a need for cars. The publication published a Q&A interview with Mike Bowsher, chairman of the Chevrolet National Dealer Council, who said Chevy dealers managed to hold onto market share last year despite the phase-out of the Cruze compact sedan and hatchback, thanks to products like the Spark and Sonic subcompacts and the Trax and Equinox crossovers. But, he acknowledged, “We do feel like we could use a car, especially in the low-MSRP range.” The comments follow similar recent comments from Tom Lynch, who chairs the Lincoln National Dealer Council. He told AN, “If weÂ’re not in segments where there is still a good amount of business, I think the company and the dealers lose out.” The Cruze was one of the victims of GMÂ’s November 2018 announcement of plant closures, with production having ceased with the closure of GMÂ’s Lordstown, Ohio assembly plant last year. GM sold 47,975 Cruzes in 2019 but a healthy 142,617 in 2018. At Lincoln, Lynch said the council has been telling the company it needs to stick with the sedan segment, despite plans to kill the MKZ sedan in the coming months and unconfirmed reports that the Continental isnÂ’t long for this world, either, despite the buzz of the suicide-door Coach Door Edition, shown in the photo above. Lincoln sold 17,725 MKZs and 6,586 Continental sedans in 2019, down a combined 15%, but still good for almost 22% of overall Lincoln sales. It's worth noting that Lincoln competes in a luxury segment that still expresses allegiance to four- and two-door cars. Even Cadillac, its cross-town rival, is staying active with the upcoming CT5 and CT4 sedans. Lynch pointed to Tesla as evidence that strong sedan products can resonate with consumers, though he conceded that “What that looks like for Lincoln going forward, IÂ’m not sure of.” For now, anyway, Chevy still offers the Sonic and Spark subcompacts, the latter of which saw sales climb 32.5% in 2019 to 31,281 (Sonic sales fell nearly as steeply).