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Even Ford executives had issues with MyFord Touch

MyFord Touch is one of the auto industry's more controversial features. The media broadly panned the infotainment system developed with Microsoft for its slow responses and reliance on voice commands to navigate its deep menus. Oh, and Ford executives weren't big fans, either. Newly revealed court documents in a California class-action lawsuit demonstrate the level of venom Ford employees, both big and small, reserved for the Blue Oval's infotainment system. An error caused Bill Ford's navigation system to crash, leaving the family scion stuck on the side of the road in an unfamiliar area. The documents, unearthed by Forbes, detail current CEO Mark Fields' aggravations with MFT, too. A mechanic emailed an image of a cracked infotainment screen on an Edge to one of Ford's top Sync engineers, Kenneth Williams, suggesting "Mark Fields may have been a little aggravated with the system." But Ford and Fields' issues are nothing compared to the woes of the engineers that had to work on MFT. In a collection of emails obtained by Forbes, one engineer called the system "a polished turd," while another simply said, "These poor customers." And after one engineer suggested using a photo of Ford's Oakville Assembly Plant – home of the Edge, Flex, Lincoln MKX, and MKT production – as a background for the system, one of his coworkers said in an email that someone should instead Photoshop the image to read "abandon hope all ye who enter here," the Detroit News reports. Another summed up the problem, saying: "Ford's quality reputation is completely on the line ... another model year with the same crap is not acceptable." MyFord Touch almost single-handedly torpedoed Ford's reputation in widely reported quality metrics, including JD Power and Consumer Reports. Ford responded with a refreshed Sync3, a wildly improved rethink of its infotainment system that is far more responsive and easier to live with every day. Related Video: News Source: Forbes, The Detroit NewsImage Credit: Ford Government/Legal Ford Lincoln Technology Mark Fields sync 3

Junkyard Gem: 1977 Lincoln Continental Mark V

For the 1977 model year, Ford debuted the new Lincoln Continental Mark V, one of the biggest of the personal luxury coupes that were all the rage during the era. While 400 pounds lighter than its Mark IV predecessor, the Mark V was still a thirsty, 4,652-pound symbol of American exceptionalism. Here's an example of a first-year Mark V, spotted in a San Francisco Bay Area self-service wrecking yard. If we are to judge from the sun-baked interior, top-down rust, and moss growing on the bodywork, this car spent at least 20 years decaying outdoors before coming here. Still, flashes of its original opulence may be seen here and there. For example, the Cartier clock (which probably failed by about 1983). There were Cartier Edition Mark Vs (along with Givenchy and Pucci versions), but all the Mark Vs got the Cartier clocks. With the 1973 Oil Crisis just a few years behind and the 1979 Oil Crisis a couple of years ahead, some attempt to improve fuel economy was needed in the engine compartment. This car has the 400-cubic-inch version of the 351 Cleveland V8, rated at 179 woefully inadequate horsepower and 329 good-enough pound-feet of torque. Outside of California, the 208-horse 460-cubic-inch V8 was an option. These cars were very comfortable on the highway, with their soft springs and cushy seats. No, the wood isn't real. Worth restoring? No way, not when you can find nice one-owner examples for four figures. This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. "To its owner, Continental Mark V is more than a new car. It's a Mark of tradition." Related Video: Featured Gallery Junked 1977 Lincoln Continental Mark V View 25 Photos Auto News Lincoln Luxury

Honda, Volvo, Lincoln are North American Car, Utility and Truck of the Year

The Detroit Auto Show has officially kicked off, as it always does, with the announcement of the North American Car, Utility Vehicle and Truck of the Year winners. For 2018, those are the Honda Accord, Volvo XC60 and Lincoln Navigator, respectively. The Honda Accord beat out two other finalists, the Toyota Camry and the new Kia Stinger. The Accord stood out for its styling, drivability and standard equipment. The Volvo XC60 came out ahead of the Alfa Romeo Stelvio and Honda Odyssey minivan. It was chosen for its luxury, ride and value when equipped well. The Lincoln Navigator, a heavily updated model that remained true to the concept car on which it was based, beat the Ford Expedition, as well as the only pickup in the list, the Chevrolet Colorado ZR2 (which was a finalist for Autoblog's own Technology of the Year Award). NACTOY juror Ron Sessions complimented the "more dramatic update" compared to the Expedition. "With its design now aligned with the Continental, the Navigator becomes an even more important image — and the profit-maker for Lincoln," he said. The NACTOY Awards have been around since 1994. A panel of 60 judges, all automotive journalists, whittle the list down to three finalists in each category before announcing the winners in January. The Utility Vehicle category was added for 2017. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. Featured Gallery 2018 Honda Accord Touring 2.0T View 106 Photos Related Gallery 2018 Volvo XC60: First Drive View 22 Photos Related Gallery 2018 Lincoln Navigator: First Drive View 53 Photos News Source: NACTOY Auto News Detroit Auto Show Honda Lincoln Volvo Truck Crossover SUV Luxury Sedan 2018 detroit auto show north american car of the year NACTOY north american truck utility of the year