2002 Lexus Lx470 Base Sport Utility 4-door 4.7l on 2040-cars

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Autoblog Minute: New car customer satisfaction down according to latest ACSI report

Customers have spoken and automobile satisfaction is down in 2015. Autoblog's Chris McGraw reports on this edition of Autoblog Minute. Show full video transcript text [00:00:00] Customers have spoken and automobile satisfaction is down in 2015. I'm Chris McGraw and this is your Autoblog Minute. The American Customer Satisfaction Index or ACSI released its updated numbers and according to the survey, new car buyer satisfaction is down for the third straight year. According to an ACSI press release, customer satisfaction with new automobiles has fallen 3.7 percent, to 79 on its 100-point scale. The ACSI report is based on over 4,100 customer surveys collected in the second quarter of 2015 Sitting at the top of the industry in customer satisfaction is Toyota's Lexus brand with a score of 84. Which was good enough to dethrone Mercedes-Benz, which fell 3% to a score of 83. Of the Big Three, Ford was the only domestic automaker to maintain overall customer satisfaction with its score of 81. General Motors slipped 3% to 79 and Fiat Chrysler had a 5% drop, registering a score of 75 out the possible 100. What's driving this trend of customer dissatisfaction? ASCI points to the rise in recalls and car prices. Where do you land on customer satisfaction spectrum? Sound off in the comments with your thoughts on the current state of car ownership and brand quality. For Autoblog, I'm Chris McGraw. Autoblog Minute is a short-form video news series reporting on all things automotive. Each segment offers a quick and clear picture of what's happening in the automotive industry from the perspective of Autoblog's expert editorial staff, auto executives, and industry professionals. Chrysler Fiat Ford GM Lexus Mercedes-Benz Car Buying Ownership Autoblog Minute Videos Original Video

Lexus to replace GX SUV with new TX crossover

There's been a lot of news regarding future Lexus products recently, including spy shots of new RC coupe and NX compact crossover, and reports that a 2+2 coupe based on the LF-LC concept is heading for production. Now, Automotive News says that Japan's #1 luxury automaker is planning to replace the fullsize, body-on-frame Lexus GX SUV with a three-row crossover called the TX.
The article says that the GX, which is based on the foreign-market Toyota Land Cruiser Prado, will get a styling update for 2014 before being phased out in 2016. In a similar move as Infiniti made with its new three-row JX/QX60, the new TX will be car-based, but details are still unknown as to whether it will be front-wheel-drive riding on the Toyota Avalon platform or rear-wheel-drive using the Lexus GS platform. Either way, this new luxury crossover could join the Lexus lineup as soon as late 2016.

2015 Lexus RC F leaked out ahead of upcoming debut?

Lexus has had a somewhat volatile relationship with coupes. The first-gen SC gave way to the bloated second-gen convertible, which itself went out of production three years ago. The LFA arrived the same year the SC departed, but awesome as it was, it's six-figure price tag and limited production put it well out of reach even for the brand's typical upscale customers. That left only the IS Convertible to hold down the two-door end of the lineup, but Lexus is keen to fill that void with the arrival of the upcoming RC.
Oft been spied and speculated, the RC has reportedly leaked out from Japan's Best Car magazine in tantalizing RC F spec - although with the increasing quality of renderings (and the graininess of the photos in question), we could be looking at an artist's impression. That will upgrade the base coupe's anticipated 3.5-liter V6 and 306 horsepower with a 5.0-liter V8 churning out 455 hp, along with more aggressive styling previewed by the LF-CC concept.
Signs point toward the RC serving as the coupe counterpart to the IS, while the IS Convertible is expected to carry on (either in current or facelifted form) on the outgoing model's platform. Look for a reveal at either the Tokyo Motor Show in November or the Detroit Auto Show in December.