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Mercedes, Infiniti, Lexus rank tops with mystery shoppers

If you want the best experience possible when buying a new car, then you'd better head down to your local Mercedes-Benz, Infiniti, or Lexus showroom. According a mystery shopper study conducted by the Pied Piper Prospect Satisfaction Index, those three luxury brands ranked highest among the 33 makes surveyed. The highest scoring mainstream brands included GMC, Hyundai, Kia, and Ford.
The study asked 5,203 mystery shoppers about the tactics used by salespeople during their most recent automotive purchases, and found a few interesting parallels along the way. For example, dealers at Infiniti, Land Rover, and Smart leaned heavily on vehicle walk-arounds with potential customers, while Jaguar, Volvo, and Audi were quick to point out exclusive features.
This study contrasts with a similar study conducted by JD Power in 2012. Its Sales Satisfaction Survey listed Mini as the top scorer, while Pied Piper's mystery shoppers ranked the BMW-owned brand below the industry average. Lexus scored highly on both surveys, as did Infiniti and GMC.

Dubai Police conscript 467-hp Lexus RC F into high-performance stable

The Dubai Police Department has added yet another... um, let's call it unconventional, cop car to its ranks. But rather than an ultra-exotic, mid-engined masterpiece, it's the V8-powered Lexus RC F. Finished in the white-and-green color scheme typical of Dubai's fuzz, the RC F was purchased alongside another Toyota product, a utilitarian Toyota Land Cruiser. While the off-road-ready SUV's purpose seems clear, enforcing the emirate's laws in the areas outside the city, the 467-horsepower Lexus will likely follow in the lead of Dubai's other high-performance offerings, appearing more for publicity and public relations than actual law enforcement. Check out a couple shots of the new cop car up top.

Toyota recalling 20k 2014 and 2015 cars and CUVs with 3.5L engines

Toyota has announced a recall of roughly 20,000 vehicles covering the 2014 Avalon, Camry, Highlander (pictured) and Sienna, as well as the 2015 Lexus RX luxury crossover. The affected vehicles are all powered the 2GR-FE engine, which in layman's terms, is Toyota's well-regarded 3.5-liter V6.
According to Toyota's statement, a parts supplier might not have welded "the end cap on the right-hand fuel delivery pipe in the engine compartment" correctly, meaning fuel could leak. Leaking fuel, of course, increases the chance of an engine fire. That said, no fires, crashes or injuries have been reported due to the issue.
Owners will be notified to report to dealers, where techs will check the fuel delivery pipe and fit a replacement part as necessary.