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Toyota, Lexus dominate KBB's Best Resale Value Awards

Toyota and Lexus stormed the 2014 Kelley Blue Book Best Resale Value Awards, winning a combined 18 categories including best brand and best luxury brand. This marks the third year in a row that both automakers have won the Brand and Luxury Brand resale value awards. In all, Toyota won 11 categories and Lexus won seven.
Honda made a good showing, as well, winning two segments (Accord Plug-In Hybrid and Civic Si) and putting one car on the top-10 Best Resale Value list (CR-V). Chevrolet did even better, winning two segments (with the V6 Camaro and the Corvette) and placing three cars on the top-10-overall list (again, the Camaro and Corvette, plus the Silverado 1500).
The other winners came from Jeep, Dodge, Infiniti, Subaru and Audi. To give you a clearer picture of the Toyota and Lexus domination, their 18 mentions represents more than half of the 34 awards (including the top-10-overall list).

Mercedes, Infiniti, Lexus rank tops with mystery shoppers

If you want the best experience possible when buying a new car, then you'd better head down to your local Mercedes-Benz, Infiniti, or Lexus showroom. According a mystery shopper study conducted by the Pied Piper Prospect Satisfaction Index, those three luxury brands ranked highest among the 33 makes surveyed. The highest scoring mainstream brands included GMC, Hyundai, Kia, and Ford.
The study asked 5,203 mystery shoppers about the tactics used by salespeople during their most recent automotive purchases, and found a few interesting parallels along the way. For example, dealers at Infiniti, Land Rover, and Smart leaned heavily on vehicle walk-arounds with potential customers, while Jaguar, Volvo, and Audi were quick to point out exclusive features.
This study contrasts with a similar study conducted by JD Power in 2012. Its Sales Satisfaction Survey listed Mini as the top scorer, while Pied Piper's mystery shoppers ranked the BMW-owned brand below the industry average. Lexus scored highly on both surveys, as did Infiniti and GMC.

2014 Lexus CT 200h gains familial hourglass figure

Following reports from last week that a refreshed Lexus CT 200h would arrive in dealers for the 2014 model year, we've gotten our first glimpse of what said refresh entails, and well, at first glance, it's not much. Lexus has fitted its familial spindle-style grille and a new set of headlamps to the hybridized hatchback.
Out back, the CT 200h has gotten a set of slightly slimmer taillights, while the F-Sport model shown here sports a revised rear bumper, with what looks like a subtle diffuser and some vertical vents. All told, the exterior refinements are nice, if not subtle, additions to the five-door hatchback.
It's unclear if anything has changed inside the CT 200h, although we'd expect a similarly light refreshening in line with what's been done outside. As for the hybrid powertrain, we wouldn't expect a wholesale change in that department - at least until the next-generation CT arrives around 2016.