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Flower petal-covered Lexus UX 250h wins art car competition

We confess not to know the first thing about art, so perhaps we don't quite get why anyone would want to cover every inch of a Lexus UX250h with flower petals. It's not as if it's an easy thing to do. But not only has someone done it, the resulting car has actually won an art car competition sponsored by the luxury marque. Without the flower petals, the Lexus UX is actually a pretty sharp looking compact premium crossover. It wears the Lexus design language with its many crsip creases and angled lines better than most of its fellow L-badgers. In fact, we can think of others whose sheetmetal would look better under a veil of paper blossoms. The winning entry, created by a design outfit called Clap Studio out of Valencia, Spain, beat five other Lexus UX art cars to win the contest. It took artists Jordi Iranzo and Angela Montagud a month to attach the thousands of paper cutouts to the body. "Our concept is a Zen garden that represents a state of mind: calm, pure consciousness,” they explained. The duo also point out that the car looks very different depending on the light, as the petals reflect and cast shadows in varying directions. Other entrants included more traditional art cars, with elaborate paint jobs, textures, or random objects affixed to them. At least one appeared to be covered in actual, not abstract, flora. Only the winning proposal was actually built, it seems, so in real life only one UX was defiled (or beautified, depending on your taste). Again, we don't know much about art. Related video:

Satisfaction with dealer service rises, Lexus and GMC are tops

During the economic downturn, many car dealerships counteracted their slowing income by focusing on things that would set them apart from competition - things like the quality of customer service they provide. When the economy picked up and more sales and service followed, many also first invested those funds back into the business, improving their dealership facilities and service centers.
It looks like those investments are paying off, as J.D. Power and Associates' latest Customer Service Index Study shows that overall consumer satisfaction with dealer service has increased to 797 (on a 1,000-point scale), up from 787 in 2012 and 29 points higher than the score in 2011. The study also finds that people are more satisfied with the service they get at dealerships compared to independent service providers, despite the much higher average out-of-pocket cost per visit ($118 vs. $44).
Note, however, that this study only looks at how people are treated by a dealer's service department during the first three years of ownership (the survey is based on responses from 91,000 owners and lessees of 2008 to 2012 model year vehicles), so we're talking about the experience had when bringing a car in for repair or maintenance work, most likely under warranty. In fact, maintenance work is increasing in share and accounted for 77 percent of service visits (up from 72 percent in 2012 and 63 percent in 2011). This helps explain why customer satisfaction has also risen, since a properly maintained car is one that's less likely to require a dealer visit for an unexpected repair.

Lexus talks LFA successor

Did you just miss out on purchasing one of the 500 Lexus LFA supercars built between 2010 and 2012? "No big deal," you're probably thinking, "I'll just wait until the next time Lexus builds a supercar." Well, we're afraid that you'll be waiting quite a long time. And by long time, we mean about 30 years.
That's according to a report from Bloomberg, which indicates that yes, Lexus is looking at a follow-up to the V10-powered, carbon-fiber-bodied LFA.
"Akio [Toyoda] believes that every generation deserves to have a car like an LFA, so we're building an LFA for the generation we have today," Lexus Executive Vice President Mark Templin told Bloomberg. "At some point, there may be another special car for another generation."