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Car buyers are paying big money for technology they don't use

J.D. Power released the results of its Tech Experience Index study that measures "how much owners like [in-car] technologies and how many problems they experience with them." Among the study's findings, automakers are loading vehicles with more software and digital experiences that owners claim they never learn how to use or decide they don't need. For example, owners report to J.D. Power that gesture controls, like those used by BMW (spinning a finger, for instance, can raise or lower the audio volume), don't improve the overall ownership experience. In fact, gesture controls received the lowest overall satisfaction score in the study for a second consecutive year. In another example, the study found that 61% of owners claim never having used "in-vehicle digital market technology," while 51% of respondents said they didn't need it. Driver/passenger communication technology was another sore point with users, with 52% saying they have never used the technology, and 40% of those saying they have no need for it. (10 Features owners say they want, and 7 they really don't). Conversely, some technologies are well received by owners. For American owners, rear-view cameras and so-called "ground view" cameras were among the top three desired technologies. We assume that "ground view" is a surround-view or 360-degree camera system. The one-pedal driving possible in a number of EV's with adjustable regen braking also scored very high marks and few claimed issues.  While it could be argued that owners who don't want to use a specific piece of technology should just avoid using it, the reality is that all of these unused features add cost to the final price of any vehicle. Considering that the average transaction price of a new vehicle hit a record $45,031 in September of 2021, controlling spiraling costs is a big deal. J.D. Power's survey results found that dealerships can play a big role in explaining new technology to buyers. Scores for some technologies like trailer assistance received higher scores from owners who received training from their dealers. Unfortunately, 71% of owners say they were taught how to use tech from outside sources whereas only 30% learned from a dealer. The results of this study are the product of responses from 110,827 owners of current model-year vehicles that J.D. Power surveyed after 90 days of ownership from February through July 2021.

Kia K900 with 650 hp debuts at SEMA

Kia revealed a monster-powered K900 - with output approaching 650 horsepower - this week at the SEMA Show in Las Vegas. Fittingly called the "High-Performance" K900, the sedan gets a Garrett 2871R twin-turbo application, which boosts the 5.0-liter V8 engine from its stock rating of 420 hp.
The heady power is underscored by a sinister appearance package, which includes a custom body kit with carbon-fiber inserts, blacked-out chrome trim and 21-inch gloss black wheels. The K900 also has a lowered Eibach suspension and eight-piston brakes with 15-inch cross-drilled rotors.
Inside are tan leather seats with black suede accents. Eleven-inch monitors are mounted in the seatbacks, and the trunk features a specially designed compartment for a racing suit.

Kia Soul getting turbo power, possible AWD

It's been a long time coming, but it appears we might finally see a turbocharged Kia Soul next year. Kia officials reportedly confirmed the hotter Soul to Motor Trend recently, and also stated that the company is (still) investigating the use of all-wheel drive for the next generation of its boxy hatchback.
The turbo Soul will arrive with the same 1.6-liter four-cylinder found in the Forte, rated at 201 horsepower and 195 pound-feet of torque. According to Motor Trend, Kia wanted to launch the hotter Soul this year, but didn't have the retuned steering or suspension calibration, as well as the larger brakes, ready in time. Transmission pairings weren't discussed, but Kia does mate both its six-speed manual and automatic units to the 1.6T.
As for all-wheel drive, this isn't the first time we've heard reports on this front, and it seems like a pretty natural fit, to us. Adding AWD would allow the Soul to better compete with vehicles like the Nissan Juke and the upcoming Chevy Trax and Jeep Renegade. But as of right now, a four-wheels-driven Soul hasn't been given an official go-ahead.