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Kia recalling 96k Souls with sunroofs [UPDATE]
Thu, Jan 1 2015UPDATE: A previous version of this post indicated that the recall affected 2010-2014 models, when the recall ends with 2013 models. The text below has been revised accordingly. Kia has issued a recall for the 2010-2013 model-year Soul compact cars. But while the notice issued by the National Highway Traffic Safety Administration covers a long period of production – from January 8, 2009, to October 2, 2013 – the problem only affects those units equipped with a sunroof. In those specific models – of which Kia estimates there are 95,314 examples in the United States – the headliner plate surrounding the sunroof may detach when the side curtain airbag is deployed, which could serve to compound the risk of injury in the event of a crash. Owners of affected vehicles can expect to hear from the manufacturer to bring their Souls in to their local dealer to have industrial adhesive strips installed to secure the headliner in place, starting from early February. RECALL Subject : Headliner Plate Detachment Report Receipt Date: DEC 29, 2014 NHTSA Campaign Number: 14V822000 Component(s): STRUCTURE Potential Number of Units Affected: 95,314 Manufacturer: Kia Motors America SUMMARY: Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag. CONSEQUENCE: A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash. REMEDY: Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-949-468-4800. Kia's number for this recall is SC112. NOTES: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2018 Kia Stinger GT Quick Spin Review | Running the diaper-to-racetrack gamut
Thu, May 24 2018Considering I'm about to throw a bunch of caveats, small gripes, and unflattering anecdotes about this car at you, I want to preface this by saying the rear-wheel-drive Stinger GT does enough well that I actually spent some time with the configurator building one to, perhaps, serve as a family car that can haul ass as well as a bunch of stuff. And people, too, in five-person comfort, with an infant child seat in the mix. There's a lot of bargain-basement Audi S7 appeal to the thing, and it feels even quicker than its 0-60 number of 4.7 seconds would indicate. Another highlight: the Brembo brakes, 13.8 inches up front clamped by four-piston calipers, and 13.4 inches in the rear. They are superb. The liftback is a nice touch, adding some extra capacity without a wagon profile that would make it allergic to sales. I put it through a daunting real-world test: a big stroller, a giant box of diapers, two backpacks, two rolling suitcases, and a couple armfuls of baby toys. With a little creative stacking it all went in without causing passenger compartment intrusion. With further rearrangement, there was even room to deal with a truly distressing diaper crisis — the GT dealt elegantly with this inelegant situation. The Ceramic Silver paint (one of a frustratingly slim selection of exterior colors) didn't dull the Stinger GT's impact much. It's one of the most handsome and understated colors available, and even so, it drew a lot of attention. Fresh from baby-carrying (and changing) duties, I took it to a SCCA Track Night in America event at the Ridge circuit near Shelton, Wash., where the liftback cargo area swallowed a tub full of tools and a racing helmet with plenty of room to spare. Hell, a set of four rims with track tires could've fit, too. Despite a strong field of interesting cars in attendance, everyone wanted to ask about the Stinger. I feel this color dampens some of the car's over-styling — it would look just as aggressive with fewer faux vents — and displays the unconventional taillights well. Speaking of Track Night, after about an hour of track time spread over three individual sessions (not bad for just $150), the Stinger GT never felt fully comfortable in its dynamic skin. It had the scoot to top 130 mph on the front straight, and the brakes to haul it down before a super fun series of uphill S-curves immediately afterwards. However, certain situations caught the Stinger out.
2023 J.D. Power APEAL Study shows new-car customer satisfaction scores slip
Thu, Jul 20 2023J.D. Power survey results have been slightly up but mostly down for automakers this year, literally. In February, the 2023 Vehicle Dependability Study showed an overall decline compared the 2022 a month before the Customer Service Index Study did the same. The trend reversed in June with a better overall score on the 2023 U.S. Electric Vehicle Consideration Study than in 2022, then declined again the same month on with a lower overall score on the 2023 Initial Quality Study. The declines continue with the 2023 J.D. Power U.S. Automotive Performance, Execution and Layout (APEAL) Study, overall satisfaction among the 84,555 respondents down two points overall compared to 2022, to 845 out of 1,000 points. Because last year's score dropped compared to 2021, this year marks the first consecutive decline in the study's 28-year history. The study tries to "[measure] owners' emotional attachment and level of excitement with new vehicle" after 90 days of ownership by asking new owners to rate 37 attributes in 10 areas around the vehicle, such as the feeling they get when they hit the accelerator. Satisfaction with nine of the attributes is down this year versus last, fuel economy the only segment to show better results with 15 points more satisfaction. Styling and infotainment are big drags on satisfaction. Responses to new car exterior looks tallied 888 points, down from 894 last year, the largest drop in this year's study. On the digital side, less than half of those surveyed this year said they prefer using a manufacturer's built-in infotainment. From 70% of respondents in 2020 preferring to use a manufacturer's in-house software to play audio instead of Android Auto or Apple CarPlay, that's 56% in 2023. Going all-in on Google appears to have the best effect. J.D. Power said that vehicles with both Google's Android Automotive Operating System (AAOS) and Google Automotive Services (GAS) "score higher in the infotainment category than those with no AAOS whatsoever. AAOS without GAS receives the lowest scores for infotainment of the three categories."Â Frank Hanley, senior director of auto benchmarking at J.D. Power, said, "Despite the technology and design innovations that manufacturers put into new vehicles, owners are lukewarm about them. While innovations like charging pads, vehicle apps and advanced audio features should enhance an owner’s experience, this is not the case when problems are experienced.
