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2020 Kia Telluride Review & Buying Guide | A stylish and practical family hauler

The 2020 Kia Telluride joins the growing list of three-row family crossovers, adding a more rugged vibe to what has become a pretty sensible shoes segment. Its boxier styling and clean lines certainly imply that this big SUV could get dirty, although its rather pedestrian all-wheel drive system and average ground clearance would indicate it's mostly for show. Or at least, a hefty dump of snow. That's OK, folks wear outdoorsy garb from Mountain Hardwear and rarely visit the mountains. We're impressed by the new Telluride's spacious cabin, a massive features list and plenty of thoughtful, family-friendly details like USB ports in every row and second-row seats that slide and fold at the press of a button. The Telluride really steps things up in its range-topping SX trim, which unlike many competitors, looks and feels genuinely luxurious. The Telluride's well-balanced driving experience and impressive value round out a genuinely appealing three-row SUV that deserves serious consideration. What's new for 2020? The Telluride is an all-new model for Kia, filling the gap at the top of its SUV lineup. What's the interior and in-car technology like? Admittedly, we have only had contact with the ritziest, range-topping Telluride SX model that boasts soft, interestingly stitched leather, convincing faux wood trim, and a generally luxurious ambience that trumps everything else in the segment. Oh, and it costs less than range-topping rivals that actually have less equipment. Now, will an LX and EX be as swank? No, but the general quality of plastics, switchgear and other materials should still be above average. Every Telluride is also extremely well equipped. Check out the pricing and features section below for a full breakdown, but suffice to say, you don't need to pay top dollar to get heated and ventilated seats, sunshades and an abundance of infotainment features. Indeed, every Telluride comes standard with five USB ports, Apple CarPlay, Android Auto and satellite radio. An 8-inch touchscreen is standard (and is typically sized for the segment), yet the EX and SX features a wide 10.25-inch touchscreen that will not only impress your friends with its largesse, but it improves functionality as well. It brings with it wireless smartphone charging, integrated navigation and a grand total of seven USB ports spread throughout all rows.

2021 Kia Seltos Review | Price, fuel economy, specs, pictures

The 2021 Kia Seltos proves you don't have to spend a lot of money for both function and fashion. Its price and exterior dimensions fall in between the subcompact and compact SUV segments, yet it boasts more interior volume than is expected and an abundance of special design details throughout that successfully counter some of the cheaper bits applied to keep the price down. Basically, it provides even more value beyond Kia's usual extra-long features list and warranty. In that way, the Seltos is in keeping with Kia's excellent Soul below it and Telluride above it. It's also a more competitive product than Kia's aging Sportage, which may have nicer interior materials and more powerful engines, but weaker interior packaging and design. Importantly, though, the Seltos is a compelling alternative to the crossovers in the two SUV size/price segments that it straddles, offering a hodgepodge of elements from each to create an appealing new whole. Its most direct competitor is the also-new and also-handsome Mazda CX-30, which is sharper to drive and has a higher-quality cabin. The Seltos' greater space likely makes it a better choice for more people, however. What's new for 2021? The Seltos is an all-new model in the Kia line-up. What's the Seltos interior and in-car technology like? If there's one area where the Seltos betrays its relatively low price, it's the quality of its interior materials. There's far more hard plastic throughout than you'll find in the slightly pricier Kia Sportage plus any number of like-priced compact crossovers. The door sills, dash tops, center console and cargo area are the most noticeable examples. However, Kia's designers cleverly made up for its accountants' dictates by elevating several key areas with upgraded materials and distinctive design elements. The 3D geometric pattern of the speaker grilles, the metal-look passenger grab handle, the sleek silver trim piece surrounding the air vents and starter button, and optional upgrades that include handsome heather-gray upholstery and the dash trim that can be glossy black, bright blue or stitched faux leather. There's also plenty of user-friendly technology. Standard on every Seltos is an easy-to-use 8-inch touchscreen packing standard Android Auto and Apple CarPlay. Standard on the SX Turbo is the same 10.25-inch touchscreen available in the Telluride, which enhances functionality with its widescreen layout (it's also largely similar to the one offered by Hyundai).

Car buyers are paying big money for technology they don't use

J.D. Power released the results of its Tech Experience Index study that measures "how much owners like [in-car] technologies and how many problems they experience with them." Among the study's findings, automakers are loading vehicles with more software and digital experiences that owners claim they never learn how to use or decide they don't need. For example, owners report to J.D. Power that gesture controls, like those used by BMW (spinning a finger, for instance, can raise or lower the audio volume), don't improve the overall ownership experience. In fact, gesture controls received the lowest overall satisfaction score in the study for a second consecutive year. In another example, the study found that 61% of owners claim never having used "in-vehicle digital market technology," while 51% of respondents said they didn't need it. Driver/passenger communication technology was another sore point with users, with 52% saying they have never used the technology, and 40% of those saying they have no need for it. (10 Features owners say they want, and 7 they really don't). Conversely, some technologies are well received by owners. For American owners, rear-view cameras and so-called "ground view" cameras were among the top three desired technologies. We assume that "ground view" is a surround-view or 360-degree camera system. The one-pedal driving possible in a number of EV's with adjustable regen braking also scored very high marks and few claimed issues.  While it could be argued that owners who don't want to use a specific piece of technology should just avoid using it, the reality is that all of these unused features add cost to the final price of any vehicle. Considering that the average transaction price of a new vehicle hit a record $45,031 in September of 2021, controlling spiraling costs is a big deal. J.D. Power's survey results found that dealerships can play a big role in explaining new technology to buyers. Scores for some technologies like trailer assistance received higher scores from owners who received training from their dealers. Unfortunately, 71% of owners say they were taught how to use tech from outside sources whereas only 30% learned from a dealer. The results of this study are the product of responses from 110,827 owners of current model-year vehicles that J.D. Power surveyed after 90 days of ownership from February through July 2021.