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Jaguar ousts Lexus from atop J.D. Power 2013 Sales Satisfaction Index

Jaguar has taken the top spot among luxury brands in the 2013 Sales Satisfaction Index, an annual survey conducted by J.D. Power that measures customer satisfaction with the experience of purchasing a new vehicle. The English brand, not even among the top three luxury automakers on the list last year, vaulted ahead of Lexus, which placed third this year after leading the list in 2011 and 2012. Porsche, meanwhile, moved into second place.
The rankings are based on a point score out of 1,000, with Jaguar earning 740 points, Porsche right behind with 739 and Lexus with 737. Volvo, meanwhile, made the biggest improvement among luxury brands with a 30-point jump to 708, bring it up from 11th place to 9th this year.
J.D. Power has a separate ranking for mass-market brands, and this year Mini again tops the list with a score of 718, far outpacing second-place Buick with a score of 694 and making it the fourth time Mini has lead this list. After Buick, the next two ranked brands are both American and both from General Motors, with Chevrolet and GMC sharing third place with a score of 686.

Jaguar-Land Rover rules out downsizing into new segments

Jaguar-Land Rover (JLR) will continue expanding its portfolio of models during the 2020s, but the group confirmed it won't chase volume by branching out into smaller segments like its German rivals. The two brands will instead seek partnerships to generate economies of scale. "We should not and will not drive down into segments just to get economies of scale," said Felix Brautigam, Jaguar-Land Rover's chief commercial officer, in an interview with Autocar. He added the second-generation Range Rover Evoque (pictured) released in 2018 is already a relatively small car. It stretches 172 inches from bumper to bumper and 75 inches from side to side, so it's approximately 4 inches longer and 5 inches wider than the eighth-generation Volkswagen Golf. It's about 8 inches taller than the German hatchback, however. While that's small by luxury car standards, Mercedes-Benz and BMW respectively went smaller with their Smart and Mini brands. Audi doesn't have an entry-level sub-brand, but it doesn't need to because it's part of the gigantic Volkswagen Group. Japanese luxury firms like Lexus and Infiniti are also part of bigger companies. Brautigam's comments bury numerous rumors. They confirm Jaguar won't take on the Mercedes-Benz A-Class, the Audi A3, and the BMW 1 Series with a model positioned below the XE, which competes against the C-Class, the A4, and the 3 Series, respectively. They also douse cold water on the born-again Freelander (which ultimately morphed into the LR2 in America), which Land Rover was allegedly developing to slot directly below the aforementioned Evoque. Ironically, JLR might soon have access to platforms capable of underpinning smaller vehicles. Parent company Tata Motors is actively looking for an outside company to link arms with the British brands, according to a separate report. Officials reportedly approached BMW -- which used to own Land Rover, and announced a joint-venture with the group in 2019 -- and Geely, the Chinese giant whose portfolio of brands includes Volvo, Polestar, Lotus, Proton, London Taxi Company, Terrafugia, and half of Smart, plus a sizeable, nearly-10% stake in Mercedes-Benz parent company Daimler. Geely told Bloomberg it hasn't heard from Tata or JLR. BMW and Tata remained silent. While a partnership with someone looks likely considering the significant hurdles faced by JLR, its parent company has categorically ruled out selling the duo it purchased from Ford for $2.3 billion in 2008.

Jaguar's electric XJ sedan spied playing (again) in the snow

UPDATE: A much better set of spy shots hit our inboxes this morning, so we've updated this story with the new photos. As you can see, we have a pretty complete set of photographs showing the new all-electric Jaguar XJ from pretty much every angle. The first set of spy photos can be seen further down below The original story continues: The image gallery above represents our best look yet of the soon-to-be-reborn Jaguar XJ. Unlike the sedan's first 50 or so years, this one is electric, which makes sense considering the original mission statement for Jag's flagship people hauler was to be an "eXperimental Jaguar." The automaker has already told us that the electrified XJ will ride atop the Modular Longitudinal Architecture (MLA) platform as "the world's first, full-electric luxury sports saloon," as they've apparently forgotten that Tesla and the Porsche Taycan already exist. Unfortunately, the shots we have to share with you today aren't great — the photographer suggests the driver of the big cat was quite adept at eluding his lens — but unlike the last time it's at least moving (quickly) under its own power and we can definitely make out a very slinky four-door shape. This is going to be a very large car, which makes sense considering it'll share its MLA guts with upcoming SUVs from corporate cousin Land Rover. Judging by the cutlines in the camouflage at the rear, it appears to be a five-door hatchback shell, a form it will share with the Tesla Model S. That same camo covers most of the lighting elements, so we're not sure how close they conform to the teaser you can see here. Jaguar has said that vehicles based on the MLA platform will get 90.2-kWh battery packs capable of up to 292 miles of range, though those estimates would be lower on U.S. testing cycles. The chassis has been built to accept internal combustion engines and hybrids, too, a necessary compromise if the next XJ is going to fully compete with Jaguar's German rivals. We can't say if this particular prototype is all electric or if there's an engine resting underhood, but the big covered grille opening suggests cooling won't be an issue either way. Related Video: