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Jaguar demanding customer data from reluctant dealers

Nearly every major business is collecting consumer data these days, and keeping that data secure has come to the forefront of many customer's minds. Jaguar Land Rover North America's decision to begin requesting more customer info from its dealer network appears unfortunately timed, however. If it had come a few years ago, it might have been ignored, but in today's climate of heightened awareness, a few dealers are pushing back. To put the showrooms in an even tougher position, JLR NA is threatening to deny quarterly incentives if they do not turn over the customer data, according to Automotive News.
JLR NA instated the nationwide plan, which it calls Single View CRM, on February 7, but according to Stuart Schorr, Jaguar Land Rover North America Vice President of Communications, the automaker has been negotiating with its dealers to institute the new program for over a year. Schorr tells Autoblog that no financial information is being shared, noting that such data is limited to customer details, including things like what vehicles they own and whether they have any pending service. The initiative is meant to "improve customers' and owners' engagement with the brand," he said. Also, the company is not accessing dealer data itself; instead showrooms are asked to enter the info into JLR's database.

Jaguar Land Rover puts the freeze on wounded soldier-athletes [w/video]

For athletes, the cold is often a powerful ally in treating injures, with RICE (rest, ice, compression and elevation) a popular means of treating muscle pulls, bruising and other common forms of discomfort. Did you know, though, that frosty temps are also popular tools for simply recovering from a rough training session?
Well, we're guessing Jaguar Land Rover knew that, as the British company was kind enough to loan out its climactic testing chamber to Jaco van Gass and Luke Darlington, a pair of veterans wounded in their service to Queen and Country. Van Gass, a former private in the Royal Army, and Darlington, a Royal Marine, are attempting to earn a spot on the British Armed Forces cycling team for the upcoming Invictus Games.
The Games, inspired by the Warrior Games held in the United States, are a sporting competition reserved for injured servicemen and women, either active duty or veterans, and is slated to take place from September 10 to 14 in London's former Olympic venues. Van Gass lost his left arm below the elbow after getting hit by a rocket-propelled grenade (he also suffered from a collapsed lung, punctured internal organs, severe shrapnel and blast wounds, a broken tibia and a fractured knee). Darlington, meanwhile, suffered a traumatic brain injury during action in Afghanistan, and he now suffers from weakness in his right side and cognitive issues.

Jaguar details XE for North America

Jaguar is bringing the XE to North America next spring, and in advance of its arrival, the British automaker is giving us more details on its new compact sports sedan. The top engine choice is dubbed the XE 35t, which is a little misleading since its tried-and-tested 3.0-liter V6 is actually supercharged, not turbocharged. Regardless of the manner of forced induction, its 340 horsepower and 332 pound-feet of torque are claimed to propel the XE to 60 miles per hour in 4.9 seconds on its way to an electronically limited top speed of 155 miles per hour. Buyers looking for something more frugal at the pump may be more interested in the other engine option. The XE 20d adopts Jaguar's new Ingenium diesel, a 2.0-liter turbocharged inline-four good for 180 hp and 318 lb-ft of torque. That's quoted for a 0-60 time of 7.4 seconds and a top speed of 140 mph. Both are mated to an eight-speed automatic transmission. All-wheel drive will also be available on both versions, but come by default in rear-drive form. Buyers will also have the choice among three trim levels, staring with Premium, moving up to Prestige and on to R-Sport with satin chrome and gloss black trim, a rear spoiler and 20-inch alloys. Pricing is set to be announced closer to launch, but for now you can scope out the details in the press release below, and watch this space for our upcoming drive report to follow our earlier report. JAGUAR XE ALL-NEW COMPACT SPORTS SEDAN TO EXPAND JAGUAR U.S. LINEUP IN 2016 - All-new Jaguar XE sports sedan to arrive in U.S.