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Jaguar demanding customer data from reluctant dealers

Nearly every major business is collecting consumer data these days, and keeping that data secure has come to the forefront of many customer's minds. Jaguar Land Rover North America's decision to begin requesting more customer info from its dealer network appears unfortunately timed, however. If it had come a few years ago, it might have been ignored, but in today's climate of heightened awareness, a few dealers are pushing back. To put the showrooms in an even tougher position, JLR NA is threatening to deny quarterly incentives if they do not turn over the customer data, according to Automotive News.
JLR NA instated the nationwide plan, which it calls Single View CRM, on February 7, but according to Stuart Schorr, Jaguar Land Rover North America Vice President of Communications, the automaker has been negotiating with its dealers to institute the new program for over a year. Schorr tells Autoblog that no financial information is being shared, noting that such data is limited to customer details, including things like what vehicles they own and whether they have any pending service. The initiative is meant to "improve customers' and owners' engagement with the brand," he said. Also, the company is not accessing dealer data itself; instead showrooms are asked to enter the info into JLR's database.

Land Rover knows where you're going and how you want to get there

Land Rover makes some of the most capable SUVs on or off the road, and some of the most luxurious too. But the British automaker isn't about to rest on those laurels - not when every other automaker assaults its territory with sport-utes of their own. That's why Land Rover has been working so hard on nifty new technologies from a depth-sounder in the door mirror of the Range Rover Sport an augmented-reality head-up display that makes the whole front of the car virtually disappear.
JLR's newest tech may not be ground-breaking, but its integration promises to make driving around town that much easier. The system syncs with the driver's smartphone and uses all manner of parameters - including driver habits, weather and location as well as the presence of other passengers - to make the commute go as smoothly as possible. Get into the car and it'll set the seat and mirrors for you. No big deal, because lots of cars do that. But it'll also set up the nav system to take you to work and the sound system to play your favorite music. Okay, getting more interesting.
Get in with your kids and it'll know not only that you've got to drop them off at school first (or remind you to pack their gym bag if they've got soccer practice after school that day) but that they might not enjoy that Chumbawamba album you've been listening to since college and it'll play something it knows you'll all enjoy based on your listening history. Then it'll switch back to Tubthumping once the kids are out, remind you of your morning meeting and alert those you're scheduled to meet with if you get stuck in traffic while finding you a better route to get there, monitoring fuel levels all the while and telling you if you'll need to tank up before you reach your destination. It knows if you like calling your mother on the drive to work and will lower the air suspension to make it easier to hop out once you get there.

2021 Jaguar F-Pace spied getting ready for a significant update

The Jaguar F-Pace is still relatively new to the world — started as a 2017 model year car — but it looks like an update is on the way. These spy shots preview a few new design and styling details coming to the companyÂ’s luxury crossover. Its shape remains the same, but Jaguar appears to be honing the finer points. Jaguar has taken the liberty of covering up the front bumper to a great extent. Look out for a redesigned front grille (probably larger than today) and reshaped front lower air intakes. The headlights might be getting a makeover to fit the new face better, but itÂ’s tough to tell how different they may be with all the camo surrounding them. This F-Pace is similarly disguised out back with a full form-fitting cover. We can see the LED taillights poking through, and the design may be a bit different than how it looks today. With so much camouflage itÂ’s tough to know for sure, but the lights look slimmed down and generally smaller. One of the two F-Paces spied here has visible exhaust tips extending beyond the bumper. ItÂ’s tough to say what the rear valance and exhaust design will look like in final production form, but the rear aesthetic is definitely going to be different. There are no interior photos, but our spy shooters report seeing a fully covered interior. This could indicate some new design elements and updated tech. WeÂ’ll expect both of those things when the mildly updated F-Pace is ultimately revealed. Look out for a launch soon, possibly as a 2021 model year vehicle.